If Something Goes Wrong
Before You Call For Service
Problem | Possible Causes | What to Do |
Burning Odor at the
Start of Heating
Operation
Dust is on the surface of the heating element
•This can cause a “burning” odor at the beginning of the heating operation. This odor should quickly fade.
Temperature Display Flashes
The compressor | • Move the control to STOP and then |
may have failed | restart the unit. If the light reappears |
| within 30 minutes, call for service. |
The Air is Not Always Cool or Hot During Operation
The heat pump is not | • This is normal. The heat pump will |
producing hot air | produce warm air but not as hot as air |
| produced when the |
| heat is used. |
|
|
The fan switch may be set | • This causes the fan to blow room |
at continuous fan (down) | temperature air even when the |
| compressor or heater cycles off. |
| The continuous air movement provides |
| better overall temperature control. |
The Air Does Not Feel
Warm Enough During
Heating Operation
The heat pump alone produces air that feels cooler than desired
•Use the Boost Heat Option to warm the air. This adds electric heat to the heat pump when the outside temperature is between 25°F. and 45°F.
•Use the Electric Heat Option. This turns off the heat pump and warms with electric heat only.
NOTE: Use of either of the above options will result in increased energy consumption.
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