Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Troubleshooting Tips…
Troubleshooting Tips
Save time and money!
Problem |
| Possible Causes | What To Do |
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Dehumidifier |
| The dehumidifier | • Make sure the dehumidifier’s plug is pushed completely |
does not start |
| is unplugged. | into the outlet. |
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| The fuse is blown/circuit | • Check the house fuse/circuit breaker box and replace |
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| breaker is tripped. | the fuse or reset the breaker. |
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| Dehumidifier has reached its | • The dehumidifier automatically turns off when this |
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| preset level or bucket is full. | occurs. Empty the bucket and replace properly. |
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| Bucket is not in the | • See the Installing the Water Bucket section. |
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| proper position. |
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Dehumidifier does not |
| Did not allow enough time | • When first installed, allow at least 24 hours to maintain |
dry the air as it should |
| to remove the moisture. | the desired dryness. |
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| Airflow is restricted. | • Make sure there are no curtains, blinds or furniture |
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| blocking the front or back of the dehumidifier. See the |
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| Choosing a Location section. |
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| The Humidity Control may | • Press the Humidity Control ▼ pad to lower the |
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| not be set low enough. | humidity setting. |
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| Doors and windows may not | • Check that all doors, windows and other openings |
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| be closed tightly. | are securely closed. |
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| Clothes dryer may be | • Install the dehumidifier away from the dryer. |
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| blowing | The dryer should be vented to the outside. |
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| air into the room. |
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| Room temperature | • Moisture removal is best at higher room temperatures. |
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| is too low. | Lower room temperatures will reduce the moisture |
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| removal rate. This unit is designed to be operated at |
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| temperatures above 65°F (18°C). |
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Dehumidifier runs |
| Area to be dehumidified | • Refer to the chart below to see if the capacity of your |
too much |
| is too large. | dehumidifier is adequate. |
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| Doors and windows are open. | • Close all doors and windows to the outside. |
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Frost appears on |
| Dehumidifier has been recently | • This is normal. Frost will usually disappear |
the coils |
| turned on or room temperature | within 60 minutes. See the Automatic Defrost section. |
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| is below 65°F (18°C). |
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Fan noise |
| Air is moving through | • This is normal. |
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| the dehumidifier. |
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Water on floor |
| Bucket drain hose | • Check the hose if one is attached. |
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| connection may be loose. |
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| Water bucket is not | • See the Installing the Water Bucket section. |
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| all of the way in. |
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What dehumidifier do you need?
| Condition without dehumidification— |
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| Area (in square feet) |
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| During warm and humid outdoor conditions | 500 | 1000 | 1500 | 2000 | 2500 | 3000 |
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| Moderately |
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| and has musty odor only in humid weather. | AHW30 | AHW30 | AHW30 | AHW30 | AHH40 | AHH40 |
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| Very |
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| odor. Damp spots show on walls or floor. | AHW30 | AHW30 | AHW30 | AHH40 | AHH40 | AHH40 |
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| or seepage is present. | AHW30 | AHW30 | AHH40 | AHH40 | AHH40 | AHG50 |
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| Extremely | AHW30 | AHW30 | AHH40 | AHH40 | AHG50 | AHG50 |
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Table indicates recommended GE dehumidifier models, based on the area of the space to be dehumidified and the conditions that would exist in that space when a
8dehumidifier is not in use. Dehumidification variables also include such other factors as climate, laundry equipment, number of family members, number of doors and windows and degree and intensity of area activity.