Before you call for service…
Troubleshooting Tips: Save time and money! Review the chart below first and you may not need to call for service.
Problem |
| Possible Causes | What To Do |
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Air conditioner |
| The air conditioner | • Make sure the air conditioner plug is pushed |
does not start |
| is unplugged. | completely into the outlet. |
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| The fuse is blown/circuit | • Check the house fuse/circuit breaker box and replace |
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| breaker is tripped. | the fuse or reset the breaker. |
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| Power failure. | • If power failure occurs, turn the air conditioner OFF. |
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| When power is restored, wait 3 minutes to restart the |
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| air conditioner to prevent tripping of the compressor |
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| overload. |
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Air conditioner does |
| Airflow is restricted. | • Make sure there are no curtains, blinds or furniture |
not cool as it should |
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| blocking the front of the air conditioner. |
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| The temp control may | • Turn the temperature knob to a higher number. |
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| not be set correctly. |
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| The air filter is dirty. | • Clean the filter at least every 30 days. |
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| See the Operating Instructions section. |
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| The room may have been hot. | • When the air conditioner is first turned on, you need to |
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| allow time for the room to cool down. |
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| Cold air is escaping. | • Check for open furnace floor registers and cold |
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| air returns. |
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| • Set the air conditioner’s vent to the closed position. |
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| Cooling coils have iced up. | • See “Air conditioner freezing up” below. |
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Air conditioner |
| Ice blocks the air flow | • Set the mode control at HIGH FAN or HIGH COOL with |
freezing up |
| and stops the air conditioner | the temp at 1 or 2. |
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| from cooling the room. |
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Water drips outside |
| Excessively hot and | • This is normal. |
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| humid weather. |
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Water drips indoors |
| The air conditioner is not | • For proper water disposal, make sure the air conditioner |
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| tilted to the outside. | slants slightly from the case front to the rear. |
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Water collects in |
| Moisture is removed from | • This is normal for a short period in areas with little |
base pan |
| indoor air and drains into | humidity; normal for a longer period in very humid |
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| rear of a cabinet where a fan | areas. |
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| blows it against the outdoor |
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| condenser coil. |
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Normal Operating Sounds
■ You may hear a pinging noise caused by | ■ Water will collect in the base pan during |
water being picked up and thrown against the | high humidity or on rainy days. The water |
condenser on rainy days or when the humidity is | may overflow and drip from the outdoor side |
high. This design feature helps remove moisture | of the unit. |
and improve efficiency. | ■ The fan may run even when the compressor |
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■ You may hear the thermostat click when the | does not. |
compressor cycles on and off. |
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Safety Instructions Operating Instructions Installation Instructions Troubleshooting Tips Consumer Support
