Before you call for service…

PERFORMANCE (cont.) Possible Causes Reason

Pilling 5esuOt RI QRrPaO Zear RQ :KLOHWKLVLVQRWFDXVHG E\WKHZDVKHU\RXFDQVORZ WKH
SRO\cRttRQ EOeQds aQd pilling process by washing garments inside out.
Iu]]\ IaErics
Snags, holes, tears, rips 3iQs sQaSs hRRks sharS  )DVWHQVQDSVKRRNVEXWWRQVDQG ]LSSHUV
or excessive wear EuttRQs EeOt EuckOes 5HPRYHORRVHLWHPVOLNHSLQV REMHFWVLQSRFNHWVDQG
]iSSers aQd sharS REMects sharp buttons.
OeIt iQ SRckets7XUQNQLWVZKLFKVQDJHDVLO\LQVLGHRXW
8QdiOuted chORriQe EOeach &KHFNEOHDFKSDFNDJHLQVWUXFWLRQVIRUSURSHUDPRXQW
1HYHUDGGXQGLOXWHGEOHDFKWR ZDVKRUDOORZFORWKHVWR
come in contact with undiluted bleach.
&hePicaOs Oike hair EOeach Rr 5LQVHLWHPVWKDWPD\KDYH FKHPLFDOVRQWKHPEHIRUH
d\e SerPaQeQt ZaYe sROutiRQ washing.
Wrinkling ,PSrRSer sRrtiQJ  $YRLGPL[LQJKHDY\ LWHPVOLNHZRUNFORWKHVZLWKOLJKWLWHPV
(like blouses).
7U\DIDEULFVRIWHQHU
2YerORadiQJ Rr iQcRrrectLoosely load clothes in the washer basket. Adjust load size based
Zater OeYeO on item size and material.
,QcRrrect Zash aQd 0DWFK&\FOHVHOHFWLRQWRWKH W\SHRIIDEULF\RXDUHZDVKLQJ
dr\ c\cOes (especially for easy care loads).
5eSeated ZashiQJ iQ :DVKLQZDUPRUFROG ZDWHU
Zater that is tRR hRt

SOUNDS Possible Causes What To Do

“Metallic clicking” ShiIter PechaQisP is 7KHGULYHV\VWHPZLOOHQJDJHDWWKHVWDUWRIDJLWDWHDQG
eQJaJiQJ Rr diseQJaJiQJ disengage when agitate is complete. This occurs multiple
times during the wash.
Back and forth “swoosh” (Oectric PRtRr reYersiQJ 7KLVPDFKLQHKDVDGULYH V\VWHPWKDWGRHVQ·WXVHJHDUV
or light “clicking” sound directiRQ This sound is the motor rotating back and forth to clean
during agitate your laundry.
Quick short agitation &ORthiQJ redistriEutiRQ $WWKHHQGRIDJLWDWHWKHPRWRUPDNHVVKRUWDJLWDWLRQ VWURNHV
sounds at end of agitate to redistribute the load.
“Click” when water 5eOa\ sZitch  7KHUHOD\PDNHVDFOLFNVRXQGZKHQ DFWLYDWHG7KHZDWHU
stops filling level activates the relay and stops filling.
“Clicking” behind Control AutRPatic 7ePSerature 7ZRYDOYHVPL[FROGDQG KRWZDWHU7KH´FOLFNLQJµLVZKHQ HLWKHU
Panel during fill &RQtrRO 9aOYe valve turns on or off to raise or lower the fill water temperature.
Water flow changes AutRPatic 7ePSerature 7ZRYDOYHVPL[FROG DQGKRWZDWHU7KHIORZFKDQJHV ZKHQHLWKHU
during fill &RQtrRO 9aOYe valve turns on or off to raise or lower the fill water temperature.
Motor “whining up” or 0RtRr raPSiQJ uSdRZQ  7KH PRWRUZLOOVSHHGXSLQFUHPHQWDOO\GXULQJ WKHVSLQF\FOH
“coasting down” in spin duriQJ sSiQ c\cOe When spin is complete, it will coast until it stops.
“Humming” Water draiQ SuPS 7KHGUDLQSXPSZLOOPDNH DKXPPLQJ��VRXQGZKHQSXPSLQJ
out water after agitation stops and continue until spin is complete.
“Gurgling” Water draiQ SuPS :KHQWKHSXPSVWDUWVGUDZLQJ LQDLU,WVWDUWVWRJXUJOH 
The washer should then begin spinning and the sound will
continue until it is done spinning.
Water “swishing” 7his is QRrPaO
7KLVZDVKHUXVHVD,QIXVRUZDVKDFWLRQ:DWHUVZLVKLQJZKLOH
the unit is agitating is normal, especially with smaller loads.
Washer is noisy Washer is uQeYeQ  7ROHYHOWKHIURQWRIWKHZDVKHUDGMXVWWKHIURQWOHYHOLQJOHJVE\
rotating the individual leg in the proper direction for up
or down. To level the back of the washer, lift the back
RIWKHPDFKLQHµFPDQGVHWGRZQ
ShiSSiQJ rRd is stiOO assePEOed  7R UHPRYHWKHVKLSSLQJURGIURPWKH ZDVKHUSXOOWKH\HOORZWDJ
iQ the uQit and remove the attached rod from the bottom right hand side of
the washer.
10

Troubleshooting Tips