WATER Possible Causes What To Do

Water level seems low 7his is QRrPaO :DWHUPD\QRWFRYHUWKH WRSOHYHORIWKHFORWKHV
This is normal for this high-efficiency washer.
Water fills and drains DraiQ staQd SiSe is tRR ORZ 7KHGUDLQVWDQGSLSHPXVW EHDERYHµ
at the same time
Too many suds 7RR Puch deterJeQt 0HDVXUH\RXUGHWHUJHQWFDUHIXOO\8VH OHVVVRDSLI\RXKDYH
soft water, a smaller load or a lightly soiled load.
7\Se RI deterJeQt 6ZLWFKWR+( detergent.
SRIt Zater 7U\OHVVGHWHUJHQW
Water leaks 8siQJ tRR Puch deterJeQt 8VHOHVVGHWHUJHQW8VHOHVVVRDSLI \RXKDYHVRIWZDWHU
iQ Zasher a smaller load or a lightly soiled load.
7\Se RI deterJeQt 6ZLWFKWR+( detergent.
)iOO hRses Rr draiQ hRse is 0DNHVXUH KRVHFRQQHFWLRQVDUHWLJKWDWIDXFHWV DQG
iPSrRSerO\ cRQQected rubber washers are installed. Make sure end of drain hose
is correctly inserted in and secured to drain facility.
+RusehROd draiQ Pa\  &KHFNKRXVHKROG SOXPELQJ<RXPD\QHHGWRFDOO
Ee cORJJed a plumber.
DraiQ hRse is ORRse 0DNHVXUHGUDLQKRVHLVIXOO\VHDWHGLQEDFNRIZDVKHUDQG
that the two retaining screws are fully seated.
DraiQ hRse ruEs RQ ZaOO 0DNHVXUHGUDLQKRVHGRHVQRWPDNHFRQWDFWZLWKWKHZDOO
May cause excessive wear on the hose.
&RQstaQt Zater Sressure 7LJKWHQKRVHVDWWKHIDXFHWV DQGWXUQWKHZDWHURIIDIWHU 
tR the IiOO hRses at the each use.
Zater sRurce &KHFNFRQGLWLRQRIWKHILOO KRVHVWKH\VKRXOGEHUHSODFHG
every 5 years.
Water temperature &RROer Zater tePSeratures 1HZODXQGU\GHWHUJHQWVKDYHEHHQIRUPXODWHGWRZRUN
seems incorrect SrRYide iPSrRYed eQerJ\ with cooler water temperatures without affecting wash
eIIicieQc\ performance.
Water suSSO\ is turQed RII 7XUQERWKKRWDQGFROGIDXFHWVIXOO\RQDQGPDNHVXUH
Rr iPSrRSerO\ cRQQected hoses are connected to correct faucets.
Water YaOYe screeQs are  7XUQ RIIWKHZDWHUVRXUFHDQGUHPRYHWKH ZDWHUFRQQHFWLRQ
stRSSed uS hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
&RRO&ROd Zater ZheQ 7KLVLVQRUPDO3HUIHF7HPSVHQVHV ZDWHUWHPSHUDWXUHDQG 
seOectiQJ +Rt optimizes for best results. Cold water is added periodically
when hot is selected.
+Ruse Zater heater is  0DNHVXUHKRXVHZDWHUKHDWHU LVGHOLYHULQJZDWHUDW
QRt set SrRSerO\ 120°F–140°F (48°C–60°C).
Water pumped out before /id OiIted Rr c\cOe Zas Sut iQ 5HVHWF\FOH
cycle is complete Sause IRr RYer 24 hRurs
Water won’t drain DraiQ hRse is kiQked Rr 6WUDLJKWHQGUDLQKRVHDQGPDNHVXUHZDVKHULVQRWVLWWLQJRQLW
iPSrRSerO\ cRQQected  7RSRIGUDLQRXWOHWVKRXOGEHOHVV WKDQIWPDERYH IORRU
Washer pauses during 7he 35(WAS+ &\cOe 7KLVLVQRUPDO7KHZDVKHUDOWHUQDWHVEHWZHHQDJLWDWHDQG
wash cycle Zas chRseQ soak during these cycles to get your clothes cleaner with
less wear.
Washer pauses during 7his is QRrPaO 7KHZDVKHUPD\SDXVHGXULQJ WKHVSLQF\FOHWRUHPRYH
spin cycle soapy water more efficiently.

Troubleshooting Tips

Save time and money! Review the charts on the following pages,

or visit GEAppliances.com. You may not need to call for service.

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