Troubleshooting

Problem

 

 

 

 

 

 

 

 

 

 

Cause

 

 

 

 

 

Correction

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1.

Circuit breaker open or defective.

1.

Reset or replace circuit breaker.

Engine is running, but no AC output

2.

Fault in generator.

2.

Contact local service facility.

is available.

 

3.

Poor wiring connections or

3.

Check and repair.

 

 

 

 

 

defective transfer switch.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1.

Short circuit in a connected load.

1.

Disconnect shorted electrical load.

 

 

2.

Generator is overloaded.

2.

Turn off one or more loads.

 

 

3.

Shorted generator circuit.

3.

Contact local service facility.

Engine runs good at no-load but “bogs

4.

Fuel Pressure is incorrect.

4.

See Gaseous Fuel System in the

down” when loads are connected.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Installation Manual.

5.

Natural gas fuel mixture is incorrect.

5.

See Gaseous Fuel System in the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Installation Manual.

 

 

6.

Kinked fuel line between regulator

6.

Remove kink in fuel line. Replace

 

 

 

 

 

and engine.

 

 

 

 

 

 

 

 

if necessary.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1.

15 Amp fuse missing or blown.

1.

Install (new) 15 Amp fuse. See

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

System Control Panel.

Engine will not start; or starts and

2.

Fuel supply turned off or depleted.

2.

Open fuel valve(s); check

runs rough.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

propane tank.

 

 

3.

Thermal fuse blown.

3.

Repl

ac

e thermal fuse.

 

 

3.

Failed battery.

 

 

 

 

 

 

 

3.

 

ailed

batt

ery.

 

 

1.

Fuel supply turned off or depleted.

1.

 

Check fuel valves, fill propane tank.

Engine shuts down during operation.

2.

Fault indicator blinking.

2.

Co

unt blinks and refer to Fault

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Detection System.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1.

Generator circuit breaker is o

 

n.

1.

Reset circuit breaker.

Loss of power on circuits.

 

pe

 

2.

Transfer switch problems.

2.

See the transfer switch manual.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1.

System Switch not

 

 

 

1.

Set System Switch to AUTO.

 

 

on AUTO

 

 

 

 

.

Exercise timer not

 

.

 

2.

Set exercise timer.

Unit will not exercise weekly.

 

2

set

 

3.

 

Fai

led battery.

O

 

 

 

 

3.

Replace battery.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Odor of fuel

FOR

PR

 

 

 

 

 

 

 

 

 

4.

15 Am

fuse missingDUCor blown. TIO4. InstallN(new) 15 Amp fuse.

 

 

1.

Loose

mechanical fastener.

1.

Check and repair or contact local

Excessive Vibration

NOT

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

service facility.

 

 

1.

RE

 

 

 

 

 

 

 

 

1.

Turn off manual shutoff fuel valve.

 

 

 

Fuel leak.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Contact local service facility.

 

 

1.

 

 

lown fuses in transfer switch.

1.

Install (new) fuses.

 

 

B

 

 

 

Utility power returns, unit does not

2.

5 minute minimum runtime not

2.

Wait 5 minutes.

 

 

 

lapsed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

stop

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.

Poor wire connection or defective

3.

Check and repair or contact local

 

 

 

 

 

 

 

controllers

 

 

 

 

 

 

 

 

service facility.

26

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Ruud GEN12AD-V, Generator Systems manual Troubleshooting, Problem Cause Correction
Page 25 Page 27

Generator Systems, GEN12AD-V specifications

The Ruud GEN12AD-V is a cutting-edge generator system designed to provide reliable and efficient power solutions for various applications, from residential to commercial use. With a robust design and advanced technology, the GEN12AD-V stands out in the market for its exceptional performance and functionality.

One of the main features of the Ruud GEN12AD-V is its powerful engine. Equipped with a high-performance, air-cooled, four-stroke engine, the generator ensures a steady output of 12,000 watts, making it suitable for running multiple appliances simultaneously, including air conditioning units, refrigerators, and power tools. The engine is designed for fuel efficiency, allowing longer operation times between refueling, which is a significant advantage during extended power outages.

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Durability is a hallmark of the Ruud GEN12AD-V, as it is built with a rugged steel frame designed to withstand harsh environmental conditions. The generator's housing is weather-resistant, ensuring protection from rain and debris, making it ideal for outdoor use. The system also incorporates advanced cooling mechanisms to prevent overheating, thereby extending its lifespan.

Safety features are a priority in the design of the GEN12AD-V. It includes automatic shut-off mechanisms that activate in the event of low oil pressure or overheating, protecting both the generator and connected devices. Furthermore, the generator is compliant with various safety standards, ensuring peace of mind for users.

The Ruud GEN12AD-V generator is an outstanding choice for those seeking a reliable, efficient, and durable power solution. Its blend of performance, technology, and safety features positions it as a leading option in the generator market, catering to the needs of both residential and commercial users. Whether for emergency backup power or recreational use, the GEN12AD-V delivers consistent performance and reliability.
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