Ruud Understanding Generators: Warranty Information and Usage Guidelines

202249E, Rev. D, 10/16/2009

PROTECH™ Standby Generators

Models: GEN10AD GEN12AD GEN15AD GEN18AN GEN20AL

SCOPE of WARRANTY:

·This Limited Warranty provides that a replacement will be furnished for any part of the product which fails in normal use and service during the Warranty Period specified, in accordance with the warranty’s terms. The replacement part is warranted for only the unexpired portion of the original Warranty Period.

EXCEPTIONS:Warranty

· Commercial applications are not covered.

· Units installed as prime power source are not covered.

· Installations for the purpose of life support situations are not covered.

EFFECTIVE DATE of WARRANTY COVERAGE:

The Effective Date is the date of installation if properly documented; otherwise it is the date of manufacture plus six (6) months.

APPLICABLE WARRANTY PERIODS

·The GEN10AD Standby Generators are warranted for Period of Three (3) YEARS or 1250 operating hours, whichever occurs first.

·The GEN12AD, GEN15AD, GEN18AN, GEN20AL Standby Generators are warranted for a Period of Four (4) YEARS or 1500 operating hours, whichever occurs first.

·Transfer Switch and Engine warranties are provided by the manufacturer. Refer to the respective manual.

STANDARD PROVISIONS and CONDITIONS:

EXCLUSIONS - THIS WARRANTY WILL NOT APPLY: a) to damages, malfunctions or failures resulting from failure to properly install, operate or maintain the unit in accordance with the manufacturer’s instructions provided; b) to damages, malfunctions or failu es resulting from abuse, accident, fire, flood and the like; c) to parts used in connection with normal maintenance, such as adjustments, fuel tem cleaning and obstruction due to chemical, dirt, carbon, lime and so forth; d) to units which are not installed in the United States of America or Canada; e) to units which are not installed in accordance with applicable local codes, ordinances and good trade practices; f) to damages, malfunctions or failures caused by the use of any attachment, accessory or component not authorized by the manufacturer; g) to wear items such as oil gauges, o-rings, filters fuses, or spark plugs etc.

SHIPPING COSTS: This Warranty does NOT cover shipping costs. You will be responsible for the cost of shipping warranty replacement parts from our factory

to our distributor and from the distributor to the location of your product. You also are responsib for any shipping cost of returning the failed part to the distributor.

SERVICE LABOR RESPONSIBILITY: This			arranty does		NOT cover any labor expe		ses for se		rvice, NOR for removing or reinstalling parts. All such expenses
are your responsibility, unless a	r			agreement exists between				contractor.
		vice labo				you and your

HOW TO OBTAIN WARRANTY PERF MANCE: You m st promptly report any failure covered by this warranty to the installing contractor or distributor.

Normally, the installing

ractor from

whom

the unit was

purc

hased will be a

ble to take the necessary corrective action by obtaining through his

distributor any replacement par

ts. If the

tractor is no

ontact any other local contractor handling RHEEM, RUUD or PROTECH air

able, simply c

NOT

conditioning products. The name and

al

usually be found in your telephone directory or by contacting a RHEEM, RUUD

ocation of a lo

ntractor can

or PROTECH air conditioning distribut

ecessary,

office can advise you of the nearest distributor:

or. If n

he followi

4

44 Island Ford

Road, Randleman, NC 27317

FOR

HOWEVER, ANY REPLACEMENTS ARE MADE

UBJECT TO VA

LIDATION OF IN-WARRANTY COVERAGE. An item to be replaced must be made available

in exchange for the replacement.

REPRODUCTION

Limited Warranty:

There is no other expressed warranty. Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one year from purchase, or to the extent permitted by law and all implied warranties are excluded. Liability for incidental or consequential damages are excluded to the extent exclusion is permitted by law. Some state or countries do not allow limitations on how long an implied warranty lasts, and some states or countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation and exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state and country to country.

RHEEM SALES COMPANY

Randleman NC

“In the spirit of continuous improvement, we reserve the right to make changes without notice.”

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