Safety Instructions
Operating Instructions
Troubleshooting Tips
Customer Service
Before you call for service…
| (con) PERFORMANCE |
| Possible Causes | What To Do | |
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| Pilling |
| Result of normal wear on | • While this is not caused by the washer, you can slow the | |
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| pilling process by washing garments inside out. | ||
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| fuzzy fabrics |
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| Snags, holes, tears, rips |
| Pins, snaps, hooks, sharp | • Fasten snaps, hooks, buttons, and zippers. | |
| or excessive wear |
| buttons, belt buckles, | • Remove loose items like pins, objects in pockets | |
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| zippers, and sharp objects | ||
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| and sharp buttons. | ||
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| left in pockets | ||
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| • Turn knits (which snag easily) inside out. | ||
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| Undiluted chlorine bleach | • Check bleach package instructions for proper amount. | |
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| • Never add undiluted bleach to wash or allow clothes |
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| to come in contact with undiluted bleach. |
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| Chemicals like hair bleach | • Rinse items that may have chemicals on them before | |
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| or dye, permanent wave | washing. | |
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| solution |
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| Wrinkling |
| Improper sorting | • Avoid mixing heavy items (like work clothes) with | |
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| light items (like blouses). |
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| • Try a fabric softener. |
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| Overloading or | • Load your washer so clothes have enough room | |
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| incorrect water level | to move freely. | |
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| Incorrect wash and | • Match Cycle selection to the type of fabric you are | |
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| dry cycles | washing (especially for easy care loads). | |
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| Repeated washing in | • Wash in warm or cold water. | |
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| water that is too hot |
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| NOISE |
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| Possible Causes | What To Do |
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| Washer is noisy |
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| Washer is uneven | • To level the front of the washer, adjust the front leveling |
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| legs by rotating the individual leg in the proper direction |
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| for up or down. To level back of washer, lift back of |
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| machine 4″ (11 cm) and set down. |
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| Washer load is | • Push the Cycle knob in to stop the washer, open the lid |
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| unbalanced | and redistribute the load evenly. Close the lid and restart. |
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| Shipping rod is still assembled | • To remove shipping rod from washer, pull yellow tag and |
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| in unit | attached rod from the bottom right hand side of washer. |
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| Washer is sitting too close | • Pull washer away from the wall; about 4″ (11 cm) is |
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| to wall (causes knocking | needed. |
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| during cycle) |
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| OTHER | Possible Causes | What To Do | ||
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| Labels on the exterior | Occasionally the adhesive | • Use a hair dryer set at the lowest heat setting, directing | ||
| of the washer will not | used on the labels does | the air at the label for a short amount of time. This will | ||
| peel off cleanly | not release cleanly | release the adhesive easily, without damaging the surface | ||
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| of the washer. |
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