Before you call for service…

Problem

Possible Causes

What To Do

 

 

 

 

Control panel lights

Time too long between

Each button must be touched within 30 seconds of the others.

go off when you’re

touching of selected buttons

 

To relight, touch any button again or open the door and

setting controls

 

 

unlock (top control).

Water standing in

Air gap is clogged

Clean the air gap. See the Care and cleaning section.

the bottom of the tub

 

 

 

 

High drain loop or air

Refer to the Installation Instructions for proper drain line installation.

 

gap not installed

 

 

 

 

 

Water won’t pump

Drain is clogged

• If you have an air gap, clean it. See the Care and cleaning section.

out of the tub

 

• If the dishwasher drains into a disposer, run disposer clear.

 

 

• Check to see if your kitchen sink is draining well. If not, you

 

 

 

may need a plumber.

Steam

This is normal

• Warm, moist air comes through the vent during drying and when

 

 

 

water is being pumped out. This is necessary for drying.

Sanitized light does not illuminate at the end of the cycle

The door was opened and the

Do not interrupt the cycle by opening the door during the wash cycle.

cycle was interrupted during

 

 

final rinse

 

 

The incoming water

Raise the water heater temperature to between 120°F and 150°F.

temperature was too low

 

 

Noise

Normal operating sounds:

• These are all normal. No action is required.

 

Detergent cup opening

 

 

 

Water entering dishwasher

 

 

 

The motor stops and starts at

 

 

 

various times during the cycle

 

 

 

Spray arms start and stop at

 

 

 

various times

 

 

 

Drain pump sounds during

 

 

 

pump out

 

 

 

Drain pump starts and stops

 

 

 

several times during each drain

 

 

 

Rattling dishes when the spray

Make sure dishes are properly loaded. See the Loading the

 

arm rotates

 

dishwasher section.

 

Rattling silverware against door

Tall utensils may be placed in the upper rack to avoid bumping against

 

during wash

 

inner door during wash cycle.

A white film on

This problem is likely caused

• To remove the white film, run your dishes through a dishwasher cycle with

glassware, dishware

by a low quality phosphate-free

 

citric acid. Use a WD35X151 citric acid kit found online. Otherwise, use Lemi

and the interior

dishwasher detergent

 

Shine (WX10X10019) found at your local grocery store.

Pour the citric acid in the detergent cup and close the cover. Place the filmed but otherwise clean glassware and dishware in the dishwasher. Leave silverware and other metal items out of the dishwasher. Turn the dishwasher on and let it run through a complete cycle without detergent. The glassware, dishware, and dishwasher should come out film free. Alternatively,

a vinegar rinse may be used. Pour 1 cup of vinegar into dishwasher just after the detergent cup opens and let the dishwasher complete its cycle.

This may be repeated several times a year as needed

The use of a rinse agent such as Cascade® Complete Rinse Aid may help minimize a repeat build up of film. Also, the use of a highly rated detergent such as Cascade® Platinum Pacs will help prevent film build-up.

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GE GDT580SSFSS, GDF520PGDWW Go off when you’re, Setting controls, Water standing, Water won’t pump, Out of the tub, Steam