Before you call for service…
PROBLEM | Possible Causes | What To Do |
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Small amount of water | Inadequate load size for steam | • If using the STEAM DEWRINKLE cycle, manually reduce cycle |
on floor in front of dryer | cycle selected, excess steam | time.. If using the STEAM REFRESH cycle, add more garments |
| condenses inside cabinet and | to the load.. |
| leaks out |
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Water on floor in back | Loose water hose connection to | • Tighten connection. |
of dryer | valve |
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| Hose missing rubber washer at | • Install rubber washer provided with hose. |
| connection with valve |
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Water drips from door | Steam condenses on inner door | • This is normal. |
when opened after |
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a Steam Cycle |
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Cannot see steam at | Steam released at different | • This is normal. |
beginning of cycle | time in cycle |
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Cannot see steam at any time during the cycle
The steam nozzle might be clogged with debris from your water supply
•Call 800.GE.CARES to order nozzle replacement kit WE25M71 or to request a service technician to replace this for you.
Garments still wrinkled | Too many garments | • Load fewer garments; manually increase time. |
after steam cycle |
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Dryer continues to | Extended Tumble was selected | • Ensure EXTENDED TUMBLE option is not selected.. For the STEAM |
tumble after display |
| REFRESH cycle, EXTENDED TUMBLE will automatically be turned |
says Complete |
| on and cannot be turned off.. |
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