Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Before you call for service…

Problem

Possible Causes

What To Do

Detergent left in

Dishes are blocking the

Reposition the dishes, so the water from the lower spray arm can

dispenser cups

detergent cup

 

flush the detergent cup. See the Loading the dishwasher section.

Black or gray

Aluminum utensils have

Remove marks with a mild, abrasive cleaner.

marks on dishes

rubbed against dishes

 

 

Dishes don’t dry

Low inlet water temperature

Make sure inlet water temperature is at least 120°F.

 

 

Select HEATED DRY.

 

 

Use HOT START, HOT WASH or ADDED HEAT options.

 

 

Select a higher cycle, such as ANTI-BACTERIA, SANI WASH, POTS & PANS

 

 

 

or HEAVY WASH.

 

 

 

 

 

Rinse agent dispenser is empty

Check the rinse agent dispenser and fill as required.

Control panel responded

Door latch may not be properly

Make sure the door is firmly closed.

to inputs but dishwasher

seated

 

 

never filled with water

Water valve may be turned off

Make sure water valve (usually located under the sink) is turned on.

Stained tub interior

Some tomato-based foods can

Use of the RINSE ONLY cycle after adding the dish to the load

 

cause reddish stains

 

can decrease the level of staining. GE recommends Cascade®

 

 

 

Plastic Booster to help remove these types of stains.

 

Tea or coffee stains

Remove the stain by hand, using a solution of 1/2 cup bleach

 

 

 

and 3 cups warm water.

 

 

 

WARNING

 

 

 

Before cleaning interior, wait at least 20 minutes after a cycle for the

 

 

 

heating elements to cool down. Failure to do so can result in burns.

 

An overall yellow or brown film can •

A special filter in the water supply line is the only way to correct

 

be caused by iron deposits in water this problem. Contact a water softener company.

 

White film on inside surface—

GE recommends Jet-Dry ® or Cascade Crystal Clear® to help

 

hard water minerals

 

prevent hard water mineral deposits from forming.

 

 

Run dishwasher with citric acid to remove mineral deposits. Citric acid

 

 

 

(Part number: WD35X151) can be ordered through GE Parts. See back

 

 

 

cover for ordering information.

Dishwasher won’t run

Fuse is blown or circuit breaker

Replace fuse or reset circuit breaker. Remove any other appliances from

 

is tripped

 

the circuit.

 

 

 

 

 

Power is turned off

In some installations, the power to the dishwasher is provided through a

 

 

 

wall switch, often located next to the disposer switch. Make sure it is on.

 

 

 

 

 

Control panel is locked

Unlock control panel. See page 5 or 7.

 

 

 

 

 

Reboot your control

Turn off power to the dishwasher (circuit breaker or wall switch) for

 

 

 

30 seconds; then turn back on.

Control panel lights

Time too long between

Each pad must be touched within 30 seconds of the others.

go off when you’re

touching of selected pads

 

To relight, touch any pad again, or unlock and relatch door.

setting controls

 

 

 

Water standing in

This is normal

A small amount of clean water around the outlet on the tub

the bottom of the tub

 

 

bottom at the back of the tub keeps the water seal lubricated.

Water won’t pump

Drain is clogged

If you have an air gap, clean it. See page 12.

out of the tub

 

If the dishwasher drains into a disposer, run disposer clear.

 

 

Check to see if your kitchen sink is draining well. If not, you

 

 

 

may need a plumber.

Steam

This is normal

Warm, moist air comes through the vent by the door latch during drying

 

 

 

and when water is being pumped out. This is necessary for drying.

Sanitized light does

The door was opened and the

Do not interrupt the cycle anytime during or after main wash.

not illuminate at the

cycle was interrupted during

 

 

end of the cycle

or after the main wash portion

 

 

(Anti-Bacteria

The incoming water

Raise the water heater temperature to between 120°F and 140°F.

cycle only)

temperature was too low

 

 

Noise

Normal operating sounds

Detergent cup opening.

 

 

Water entering dishwasher.

 

 

The motor stops and starts at various times during the cycle.

 

 

Drain pump sounds during the pump out.

 

Rattling dishes when the spray

Make sure dishes are properly loaded. See the Loading the

14

arm rotates

 

dishwasher racks section.

Page 14
Image 14
GE EDW4000 Detergent left Dishes are blocking, Dispenser cups Detergent cup, Select Heated DRY, Or Heavy Wash, Seated

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