Before you call for service… | www.GEAppliances.com |
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem |
| Possible Causes | What To Do |
|
|
|
|
Refrigerator does not |
| Temperature control set to OFF. | • Set the control to a temperature setting. |
operate |
|
|
|
| Refrigerator is unplugged. | • Push the plug completely into the outlet. | |
|
| ||
|
|
|
|
|
| The fuse is blown/circuit | •Replace fuse or reset the breaker. |
|
| breaker is tripped. |
|
Vibration or rattling |
| Leveling legs need adjustment. | •See Leveling Legs. |
(slight vibration |
|
|
|
| Floor is weak or uneven. | •Install on a floor strong enough to support the | |
is normal) |
| ||
|
| refrigerator fully loaded. | |
|
|
| |
Motor operates for |
| Normal when refrigerator | • Wait 24 hours for the refrigerator to completely |
long periods or cycles |
| is first plugged in. | cool down. |
on and off frequently. |
|
|
|
| Often occurs when large | • This is normal. | |
|
| ||
|
| amounts of food are |
|
|
| placed in refrigerator. |
|
|
|
|
|
|
| Door left open. | • Check to see if package is holding door open. |
|
|
|
|
|
| Hot weather or frequent | • This is normal. |
|
| door openings. |
|
|
|
|
|
|
| Temperature controls | • See About the controls. |
|
| set at the coldest |
|
|
| setting. |
|
Fresh food compartment |
| Temperature control not set | • See About the controls. |
too warm |
| cold enough. |
|
|
|
|
|
|
| Warm weather or frequent | • Set the temperature control one step colder. |
|
| door openings. | See About the controls. |
|
| Door left open. | •Check to see if package is holding door open. |
|
|
|
|
|
| Chiller tray baffle is in | •Slide the baffle to the IN position. |
|
| the OUT position. | See About the chiller tray baffle. |
Fresh food compartment |
| Chiller tray baffle is in | • Slide the baffle to the OUT position. |
too cold |
| the IN position. | See About the chiller tray baffle. |
|
| Temperature control set | • Set the temperature control one step warmer. |
|
| too cold. | See About the controls. |
Frost or ice crystals |
| Door left open. | • Check to see if package is holding door open. |
on frozen food |
|
|
|
| Too frequent or too long |
| |
(frost within package |
|
| |
| door openings. |
| |
is normal) |
|
| |
|
|
| |
|
|
|
|
Slow ice cube freezing |
| Temperature control not set | • See About the controls. |
|
| cold enough. |
|
|
|
|
|
|
| Door left open. | • Check to see if package is holding door open. |
|
|
|
|
|
| Ice trays not in contact with | •Make sure the ice tray is contact with a |
|
| refrigerated surface. | refrigerated surface. |
|
|
|
|
11
Safety Instructions Operating Instructions Installation Instructions Troubleshooting Tips Consumer Support
