![](/images/new-backgrounds/1076119/7611921x1.webp)
Before you call for service… | GEAppliances.ca |
Troubleshooting Tips
Save time and money! Review the charts on the following pages, or visit GEAppliances.com. You may not need to call for service.
Problem | Possible Causes | What To Do |
Noise | Some of the sounds you’ll | • Detergent cup opening. |
| hear are normal | • The motor starting during the drying period. |
|
| |
|
| • Water draining out of the tub immediately after you |
|
| start the dishwasher. |
| Utensils are not secure in the | • Make sure everything is secured in dishwasher. |
| rack or something small has |
|
| dropped into the rack |
|
| Motor hums | • Dishwasher has not been used on a regular basis. If you |
|
| do not use your dishwasher often, set it to fill and pump |
|
| out once every week. This will help keep the seal moist. |
|
| • Dishwasher control was not advanced properly to the start |
|
| of the desired cycle. Advance the control to the start of |
|
| the desired cycle. |
Detergent left in | Dishes are blocking the | • Reposition the dishes. |
dispenser cups | detergent cups |
|
Water won’t pump | Drain is clogged | • If you have an air gap, clean it. |
out of the tub |
| • Check to see if your kitchen sink is draining well. If not, |
|
| |
|
| you may need a plumber. |
|
| • If the dishwasher drains into a disposer, run disposer clear. |
Suds in the tub | Correct detergent wasn’t used | • Use only automatic dishwasher detergents to avoid sudsing. |
|
| Cascade®, Cascade Complete® and Electrasol® Dishwashing |
|
| Detergents have been approved for use in all GE dishwashers. |
|
| • To remove suds from the tub, open the dishwasher and let |
|
| suds evaporate. Add 1 gallon (4 L) of cold water to the tub. |
|
| Close and latch the dishwasher. Pump out water by slowly |
|
| turning the dial until a drain period is reached. Repeat if |
|
| necessary. |
| Rinse agent was spilled | • Always wipe up rinse agent spills immediately. |
Stained dishwasher parts | Detergent with | • Some detergents contain colorant (pigment or dyes) that |
| colorant was used | will discolor the tub interior with extended use. Check the |
|
| detergent cup for signs of any discoloration. If cup is |
|
| discolored, change to detergent without any colorant. |
|
| Cascade®, Cascade Complete® and Electrasol® Dishwashing |
|
| Detergents have been approved for use in all GE dishwashers. |
| Some | • Use of the RINSE cycle after adding the dish to the load can |
| foods can stain | decrease the level of staining. |
Dishes and flatware | Low inlet water temperature | • Make sure inlet water temperature is correct (see page 7). |
not clean | Water pressure is temporarily low | • Turn on a faucet. Is water coming out more slowly than usual? |
| ||
|
| If so, wait until pressure is normal before using your dishwasher. |
| Air gap is clogged | • Clean the air gap. |
| Improper rack loading | • Make sure large dishware does not block the detergent |
|
| dispenser or the wash arms. |
11
Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support