GE Before you call for service

Problem Possible Causes What To Do
Control panel lights go Time too long between •Each pad must be touched within 30 seconds of the others. To relight,
off when you’re setting touching of selected touch any pad again, or unlock and relatch the door.
controls pads •Try resetting the START/RESETpad.
Control panel responded Door latch may not be •Call for service.
to inputs, but dishwasher properly seated
never filled with water
Dishwasher won’t run Fuse is blown, or the •Replace fuse or reset circuit breaker. Remove any other appliances
circuit breaker tripped from the circuit.
•Try resetting the START/RESET pad.
Noise Some of the sounds •Soft food disposal shredding action.
you’ll hear are normal •Drain valve opening to pump water out.
•Timer control as cycle progresses.
•Detergent cup opening.
•The motor stopping during the drying period.
•Water draining out of the tub immediately after you touch the
START/RESET pad.
Utensils are not secure •Make sure everything is secured in dishwasher.
in the rack or something
small has dropped into
the rack
Motor hums •Dishwasher has not been used on a regular basis. If you do not use
your dishwasher often, set it to fill and pump out once every week.
This will help keep the seal moist and the garbage disposer clear.
Water standing in This is normal •A small amount of clean water around the outlet on the tub bottom
the bottom of the tub at the back of the tub keeps the water seal lubricated.
Water won’t pump Drain is clogged •If you have an air gap, clean it.
out of the tub •Check to see if your kitchen sink is draining well. If not, you may need
a plumber.
•If the dishwasher drains into a disposer, run disposer clear.
Suds in the tub Correct detergent •Use only automatic dishwasher detergents to avoid sudsing.
wasn’t used Cascade®, Cascade®Complete and Electrasol®Automatic Dishwashing
Detergents have been approved for use in all GE dishwashers.
•To remove suds from the tub, open the dishwasher and let suds
evaporate. Add 1 gallon of cold water to the tub. Close and latch the
dishwasher. Pump out water by pressing the START/RESET pad; then
immediately press the START/RESET pad again. Repeat if necessary.
Rinse agent •Always wipe up rinse agent spills immediately.
was spilled
Stained tub interior Detergent with •Some detergents contain colorant (pigment or dyes) that will discolor
colorant was used the tub interior with extended use. Check the detergent cup for signs
of any discoloration. If cup is discolored, change to detergent without
any colorant. Cascade®, Cascade®Complete and Electrasol®Automatic
Dishwashing Detergents have been approved for use in all
GE dishwashers.
Some tomato-based •Use of the RINSE ONLYcycle (on some models) after adding the dish
foods can stain to the load can decrease the level of staining. GE recommends
Cascade®Plastic Booster™to help remove these types of stains.
Dishes don’t dry Low inlet water •Make sure inlet water temperature is correct.
temperature •Select SPEED DRY or HEATED DRY.
Rinse agent dispenser •Check the rinse agent dispenser.
is empty 13
Before you call for service… GEAppliances.com
Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit GEAppliances.com. You may not need to call for service.
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions