GE GSD3000 Before you call for service…, Safety Instructions Operating Instructions, Problem

Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Before you call for service…

Problem	Possible Causes	What To Do
Dishes don’t dry	Low inlet water	• Make sure inlet water temperature is at least 120°F.
	temperature	• Select HEATED DRY.
		• Use HOT START and ADDED HEAT options.
		• Select a higher cycle, such as POTS & PANS or HEAVY WASH.
	Rinse agent dispenser	• Check the rinse agent dispenser and fill as required.
	is empty
Dishes and flatware	Inlet water temperature • Raise the water heater temperature to 120°F.
not clean	is below 120°F.	• Use HOT START, POTS & PANS or HEAVY WASH and HI TEMP WASH.
	Too little detergent	• See Using the dishwasher section, refer to Proper Use of Detergent for
		detergent recommendations.
	Old or damp powdered	• See Using the dishwasher section, refer to Proper Use of Detergent for
	detergent	detergent recommendations.
	Water pressure is	• Turn on a faucet. Is water coming out more slowly than usual? If so,
	temporarily low	wait until pressure is normal before using your dishwasher.
	Air gap is clogged	• Clean the air gap.
	Improper rack loading	• Make sure large dishware does not block detergent dispenser or wash arm.
	No air gap or high	• Verify that you have an air gap or a high drain loop. Refer to
	drain loop	the Installation Instructions.
Spots and filming	Extremely hard water	• Use Jet-Dry®or Cascade Crystal Clear® rinse agents to remove spots
on glasses and	Low inlet water	and prevent new film buildup.
flatware	temperature	• To remove stubborn spots and pre-existing film from glassware:
	Overloading the	1 Remove all metal utensils from the dishwasher.
	dishwasher	2 Do not add detergent.
	Improper loading	3 Select the longest cycle.
	Old or damp powder	4 Start the dishwasher and allow to run for 18 to 22 minutes.
	detergent	Dishwasher will now be in the main wash.
	Rinse agent dispenser	5 Open the door and pour 2 cups (500 ml) of white vinegar into the
	empty	bottom of the dishwasher.
	Too little detergent	6 Close the door and allow to complete the cycle. If vinegar rinse
		doesn’t work: Repeat as above, except use 1/4 cup (60 ml) of citric
		acid crystals instead of vinegar.
Cloudiness on	Combination of soft	• This is called etching and is permanent. To prevent this from
glassware	water and too much	happening, use less detergent if you have soft water. Wash glassware in
	detergent	the shortest cycle that will get it clean.
	Water temperature	• Lower the water heater temperature.
	entering the dishwasher
	exceeds 150°F.
Detergent cup lid	Dial is not in the OFF	• Turn the Timer Dial to OFF.
won’t latch	position
Detergent left in	Dishes are blocking the	• Reposition the dishes.
dispenser cups	detergent cups
Steam	This is normal	• Steam comes through the vent by the door latch during drying and
		when water is being pumped out.
Black or gray	Aluminum utensils have	• Remove marks with a mild, abrasive cleaner.
marks on dishes	rubbed against dishes
Control panel lights	Time too long between	• Each pad must be touched within 30 seconds of the others. To relight,
go off when you are	touching or selecting	touch any pad again or unlatch and relatch the door.
setting controls	pads
Control panel	Door latch may not	• Call for service.
responded to inputs	be properly seated
but dishwasher never
filled with water
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