Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following 
pages first and you may not need to call for service.
Problem |
| Possible Causes | What To Do |
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Refrigerator does not |
| Refrigerator in defrost cycle. | • Wait about 30 minutes for defrost cycle to end. |
operate |
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| Refrigerator is unplugged. | • Push the plug completely into the outlet. | |
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| The fuse is blown/circuit | • Replace fuse or reset the breaker. |
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| breaker is tripped. |
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Vibration or rattling |
| Front leveling legs need | • See Leveling Legs. |
(slight vibration |
| adjusting. |
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is normal) |
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Motor operates for |
| Normal when refrigerator | • Wait 24 hours for the refrigerator to completely |
long periods or cycles |
| is first plugged in. | cool down. |
on and off frequently. |
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| Often occurs when large | • This is normal. | |
(Modern refrigerators |
| ||
| amounts of food are |
| |
with more storage |
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| |
| placed in refrigerator. |
| |
space and a larger |
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freezer require more |
| Door left open. | • Check to see if package is holding door open. |
operating time. They |
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| Hot weather or frequent | • This is normal. | |
start and stop often |
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| door openings. |
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to maintain even |
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temperatures.) |
| Temperature control | •See About the control. |
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| set at the coldest setting. |
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Fresh food or freezer |
| Temperature control not | • See About the control. |
compartment too warm |
| set cold enough. |
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| Warm weather or frequent | • Set the temperature control one step colder. |
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| door openings. | See About the control. |
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| Door left open. | • Check to see if package is holding door open. |
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Frost or ice crystals |
| Door left open. | • Check to see if package is holding door open. |
on frozen food |
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| Too frequent or too long |
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(frost within package |
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| door openings. |
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is normal) |
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Ice cubes have |
| Food transmitting odor/taste | • Wrap foods well. |
odor/taste |
| to ice cubes. |
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| Interior of refrigerator | •See Care and cleaning. |
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| needs cleaning. |
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Slow ice cube freezing |
| Door left open. | • Check to see if package is holding door open. |
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| Temperature control not | • See About the control. |
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| set cold enough. |
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