GE GXSM01HWW Troubleshooting Tips, Operation, To receive filtered water, open the water supply

OPERATION

To receive filtered water, open the water supply.

FILTER CARTRIDGE REPLACEMENT

	Turn off the water to the filtration system.
1
	Remove the filter housing by turning counterclockwise.
2
	Be sure to support the shower pipe and the filter housing and base
	during the filter removal to avoid damage to the system.
	NOTE: Some water may drip from the system during filter cartridge
	removal.
	Pull the filter cartridge straight out of the housing and dispose.
3
	Remove the label at the bottom of the new filter; insert new filter
4
	cartridge into the filter base.
	Put the housing back on the base by turning the housing clockwise
5
	until it locks into place.
	Slowly turn on the water and check for leaks.
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TROUBLESHOOTING TIPS

Troubleshooting Tips

Save time and money! Review the chart below first and you may not need to call for service.

CLEANING THE SYSTEM

Use a damp cloth and mild soap for cleaning. Do not use harsh chemicals, detergents, abrasives, solvents or cleaning fluids, since they will damage the system.

Filter housing

Filter cartridge

O-ring

Remove the label

O-ring

Filter base

Problem	Possible Causes	What To Do
Shower filter unit won’t	Swivel collar not tight enough.	• Tighten the swivel collar.
stay in position
Leaking around the	Missing gasket in tightening nut.	• Use Teflon Tape on shower pipe threads.
shower pipe area
	Swivel collar not tight enough.	• Tighten the swivel collar.
	Gasket not seated in the swivel	• Make sure gasket is seated in the swivel collar, then tighten
	collar.	the swivel collar.

Housing leaking	Filter housing not secured to
	the base.

•Make sure housing is securely attached to the base.

	Missing O-ring on filter housing.	• Return to the store.
Filter cartridge housing fits	Missing O-ring on replacement	• Return to the store.
loosely to the base	filter.
Leaking around shower head	Missing gasket in shower.	• Use Teflon Tape on shower filter threads.

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