GE JBS16, JBC17, JBS03-4, JBS17, JBS18 QUESTIONS? USE this Problem Solver, Electric Coil Models

	QUESTIONS?
USE THIS PROBLEM SOLVER
PROBLEM	POSSIBLE CAUSE
OVEN WILL	• The plug on the range is not completely inserted in the electrical outlet.
NOT WORK	• The circuit breaker in your house has been tripped or a fuse has been blown.
	• Oven controls not properly set.
OVEN LIGHT	• The light bulb is loose or defective. Tighten or replace.
DOES NOT WORK	• The switch operating oven light is broken. Call for service.
FOOD DOES NOT	• The OVEN TEMP knob not set at BROIL. Make sure you turn the knob
BROIL PROPERLY	all the way to the BROIL position.
	• The door not left open to the broil stop position as recommended.
	• Improper shelf position being used. See the Broiling Guide.
	• Food is being cooked on hot pan.
	• Cookware is not suited for broiling.
	• Aluminum foil used on the broiler pan grid has not been fitted properly and
	slit as recommended.
FOOD DOES NOT	• The OVEN TEMP knob not set at proper temperature.
ROAST OR BAKE	• Shelf position is incorrect. See the Roasting or the Baking sections.
PROPERLY
	• Incorrect cookware or cookware of improper size is being used.
	• A foil tent was not used when needed to slow down browning during roasting.
	• The OVEN TEMP knob needs adjustment. See the Adjust the
	Oven Thermostat–Do It Yourself section.
OVEN TEMPERATURE	• The OVEN TEMP knob needs adjustment. See the Adjust the
TOO HOT OR TOO COLD	Oven Thermostat–Do It Yourself section.
THE OVEN DOOR	• Because the oven door is removable, it sometimes gets out of position during
IS CROOKED	installation. To straighten the door, push down on the high corner.
SURFACE UNITS DO NOT	• Difficulty may be in the main distribution panel of your house, caused by a
WORK PROPERLY	blown oven-circuit fuse, a tripped oven-circuit breaker, the main fuse or the
	main circuit breaker, depending on the nature of the power supply. If a circuit
	breaker is involved, reset it. If the control box uses fuses, the oven fuse
	(a cartridge-type) should be changed, BUT ONLY BY SOMEONE FAMILIAR
	WITH ELECTRICAL CIRCUITS. If after performing one of these procedures,
	the fuse blows or circuit breaker trips again, call for service.
	NOTE: Apartment tenants or condominium owners should ask their building
	management to perform this check before calling for service.
	• If the range is connected to 208 volts, you will notice some increase in
	cooking times.
	• The cooktop surface unit controls are not properly set, or the wrong control
	knob is set for the surface unit you are using.
Electric Coil Models
SURFACE UNITS	• Surface units are not plugged in solidly.
NOT FUNCTIONING	• Drip pans are not set securely in the cooktop.
PROPERLY
	• Surface unit controls are not properly set.
COOKTOP FEELS HOT	• Large pans hold heat close to the cooktop.
	• Pans on the right rear surface unit block air flow from the oven vent and
	cause the cooktop to get hot.
	(continued next page)
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Installation Instructions

The Problem Solver