Before You Call For Service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem |
| Possible Causes | What To Do | |
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Surface units not |
| The surface units are | • With the controls off, check to make sure the surface | |
functioning properly |
| not plugged in solidly. | unit is plugged completely into the receptacle. | |
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| The surface unit controls | • Check to see the correct control is set for the surface | |
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| improperly set. | unit you are using. | |
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| The drip pans are not set | • With the controls off, check to make sure the drip | |
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| securely in the cooktop. | pan is in the recess in the cooktop and that the | |
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| opening in the pan lines up with the receptacle. |
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The display goes |
| Power surge. | • Disconnect power at the fuse box or circuit breaker | |
blank or indicator |
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| for at least 10 seconds. Turn power on and power |
lights come on when |
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| up your range. If the indicator lights are still on, |
range is not in use |
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| call for service. |
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Clock and timer do |
| Plug on range is not completely | • Make sure electrical plug is plugged into a live, properly | |
not work |
| inserted in the electrical outlet. | grounded outlet. | |
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| A fuse in your home | • Replace the fuse or reset the circuit breaker. | |
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| may be blown or the |
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| circuit breaker tripped. |
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| Oven controls improperly set. | • See the Using the clock and timer section. | |
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Oven light does |
| Light bulb is loose or defective. | • Tighten or replace the bulb. | |
not work |
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| Switch operating light | • Call for service. | ||
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| is broken. |
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Oven will not work |
| Plug on range is not completely | • Make sure electrical plug is plugged into a live, properly | |
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| inserted in the electrical outlet. | grounded outlet. | |
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| A fuse in your home may be | • Replace the fuse or reset the circuit breaker. | |
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| blown or the circuit |
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| breaker tripped. |
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| Oven controls improperly set. | • See the Using the oven section. | |
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| Door left in the locked | • If necessary, allow the oven to cool then unlock | |
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| position. | the door. | |
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Food does not bake |
| Oven controls improperly set. | • See the Using the oven section. | |
or roast properly |
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| Shelf position is incorrect | • See the Using the oven section. | ||
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| or the shelf is not level. |
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| Incorrect cookware or | • See the Using the oven section. | |
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| cookware of improper |
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| size being used. |
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| Oven thermostat needs | • See the Adjust the oven | |
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| adjustment. | section. | |
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Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service
