Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before You Call For Service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

“Burning” or “oily”

 

This is normal in a new

To speed the process, set a self-clean cycle for a

odor emitting from

 

oven and will disappear

minimum of 3 hours. See the Using the self-

the vent

 

in time.

cleaning oven section.

 

 

 

 

Strong odor

 

An odor from the insulation

This is temporary.

 

 

around the inside of the

 

 

 

oven is normal for the first

 

 

 

few times the oven is used.

 

 

 

 

 

Storage drawer

 

Rear drawer support is

Reposition the drawer. See the Storage Drawer

is crooked

 

on top of the guide rail.

Removal instructions in the Care and cleaning of your

 

 

 

range section.

 

 

 

 

Storage drawer

 

Power cord may be

Reposition the drawer and power cord. See the

won’t close

 

obstructing drawer

Storage Drawer Removal instructions in the Care and

 

 

in the lower back

cleaning of your range section.

 

 

of the range.

 

 

 

 

 

 

 

Rear drawer support is

Reposition the drawer. See the Storage Drawer

 

 

on top of the guide rail.

Removal instructions in the Care and cleaning of your

 

 

 

range section.

 

 

 

 

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GE JBP30, JBP26 owner manual Burning or oily, Odor emitting from, Vent, Strong odor, Storage drawer, Is crooked, Won’t close