Before You Call For Service…

www.geappliances.ca

Troubleshooting Tips

Save time and money! Review the chart on this page first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

Surface units will not

 

Improper cookware

Use pans which are absolutely flat and match

maintain a rolling boil

 

being used.

the diameter of the surface unit selected.

or cooking is not

 

 

 

fast enough

 

 

 

 

 

 

 

Surface units do

 

A fuse in your home may be

Replace the fuse or reset the circuit breaker.

not work properly

 

blown or the circuit breaker

 

 

 

tripped.

 

 

 

 

 

 

 

Cooktop controls

Check to see the correct control is set for the surface

 

 

improperly set.

unit you are using.

 

 

 

 

Scratches (may appear

 

Incorrect cleaning

Scratches are not removable. Tiny scratches will become

as cracks) on cooktop

 

methods being used.

less visible in time as a result of cleaning.

glass surface

 

Cookware with rough bottoms

To avoid scratches, use the recommended cleaning

 

 

being used or coarse particles

procedures. Make sure bottoms of cookware are clean

 

 

(salt or sand) were between

before use, and use cookware with smooth bottoms.

 

 

the cookware and the surface

 

 

 

of the cooktop.

 

 

 

Cookware has been slid

 

 

 

across the cooktop surface.

 

 

 

 

 

Areas of discoloration

 

Food spillovers not cleaned

See the Cleaning the glass cooktop section.

on the cooktop

 

before next use.

 

 

 

 

 

 

 

Hot surface on a model

This is normal. The surface may appear discolored

 

 

with a white glass cooktop.

when it is hot. This is temporary and will disappear

 

 

 

as the glass cools.

 

 

 

 

Plastic melted to

 

Hot cooktop came into

See the Glass surface—potential for permanent damage

the surface

 

contact with plastic placed

section in the Cleaning the glass cooktop section.

 

 

on the hot cooktop.

 

 

 

 

 

Pitting (or indentation)

 

Hot sugar mixture spilled

Call a qualified technician for replacement.

of the cooktop

 

on the cooktop.

 

 

 

 

 

Frequent cycling

 

Improper cookware

Use only flat cookware to minimize cycling.

off and on of

 

being used.

 

surface units

 

 

 

 

 

 

 

11

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support

Page 11
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GE JCP340, JCP350 owner manual Before You Call For Service…, Problem Possible Causes What To Do

JCP340, JCP350 specifications

The GE JCP350 and JCP340 models are notable offerings from General Electric, designed to provide efficient and reliable performance for various applications, particularly in the fields of commercial and industrial operations. These products embody cutting-edge technologies with emphasis on operational efficiency, safety, and ease of use.

The GE JCP350 is a powerful and versatile generator that can deliver an impressive output, making it suitable for large-scale power requirements. One of its main features is the robust engine built to ensure longevity and durability under demanding conditions. Its high fuel efficiency is coupled with an advanced engine management system that optimizes performance while minimizing emissions.

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Both the JCP350 and JCP340 are designed with safety in mind. They come with built-in overload protections and automatic shut-off mechanisms that ensure user safety and protect the equipment from damage. In addition, the generators are compliant with various industry standards, making them suitable for diverse applications across different sectors.

Innovation is at the core of both models, incorporating advanced technologies such as remote monitoring capabilities. This feature enables users to access operational data remotely, delivering peace of mind and ensuring that performance can be assessed from anywhere.

In summary, the GE JCP350 and JCP340 generators stand out for their exceptional performance, fuel efficiency, and advanced features that cater to the evolving needs of various industries. These generators reflect GE's commitment to reliability and innovation, making them a solid choice for businesses seeking quality power solutions.