GE JE1160 owner manual Before you call for service…, Problem Possible Causes What To Do

Safety Instructions

Operating Instructions

Troubleshooting Tips

Before you call for service…

Troubleshooting Tips

Save time and money! Review the chart below and you may not need to call for service.

Problem	Possible Causes	What To Do
Oven will not start	A fuse in your home may be blown	• Replace fuse or reset circuit breaker.
	or the circuit breaker tripped.
	Power surge.	• Unplug the microwave oven, then plug it back in.
	Plug not fully inserted into wall	• Make sure the 3-prong plug on the oven is fully
	outlet.		inserted into wall outlet.
	Door not securely closed.	• Open the door and close securely.
Control panel lighted, yet	Door not securely closed.	• Open the door and close securely.
oven will not start
	START pad not pressed after	• Press START.
	entering cooking selection.
	Another selection entered	• Press PAUSE/CLEAR.
	already in oven and PAUSE/CLEAR
	pad not pressed to cancel it.
	Cooking time not entered after	• Make sure you have entered cooking time after
	pressing TIME COOK.		pressing TIME COOK.
	PAUSE/CLEAR was pressed accidentally.	• Reset cooking program and press START.
	Food weight not entered after	• Make sure you have entered food weight after
	selecting AUTO DEFROST.		selecting AUTO DEFROST.
SENSOR ERROR message	During the Sensor cooking	•	Close the door and press START immediately.
appears on display	program, the door was opened
	before steam could be detected.
	Steam was not detected in	•	Use Time Cook to heat for more time.
	maximum amount of time.
Control panel does	The control has been locked.	•	See the Help feature section.
not work
Food amount too large	Sensor Reheat is for single	•	Use Time Cook for large amounts of food.
for Sensor Reheat	servings of recommended foods.

Things That Are Normal With Your Microwave Oven

Consumer Support

■Steam or vapor escaping from around the door.

■Light reflection around door or outer case.

■Dimming oven light and change in the blower sound at power levels other than high.

■Dull thumping sound while oven is operating.

■TV/radio interference might be noticed while using the microwave. Similar to the interference caused by other small appliances, it does not indicate a problem with the microwave. Plug the microwave into a different electrical circuit, move the radio or TV as far away from the microwave as possible, or check the position and signal of the TV/radio antenna.

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