GE JE1160 Before you call for service…, Safety Instructions Operating Instructions, Problem

Models: JE1160

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Safety Instructions

Safety Instructions

Operating Instructions

Troubleshooting Tips

Before you call for service…

Troubleshooting Tips

Save time and money! Review the chart below and you may not need to call for service.

Problem

 

Possible Causes
What To Do

 

 

 

 

Oven will not start

 

A fuse in your home may be blown

Replace fuse or reset circuit breaker.

 

 

or the circuit breaker tripped.

 

 

 

 

 

 

 

 

Power surge.

Unplug the microwave oven, then plug it back in.

 

 

 

 

 

 

Plug not fully inserted into wall

Make sure the 3-prong plug on the oven is fully

 

 

outlet.

 

inserted into wall outlet.

 

 

 

 

 

 

Door not securely closed.

Open the door and close securely.

 

 

 

 

Control panel lighted, yet

 

Door not securely closed.

Open the door and close securely.

oven will not start

 

 

 

 

 

 

 

 

 

 

START pad not pressed after

Press START.

 

 

entering cooking selection.

 

 

 

 

 

 

 

 

Another selection entered

Press PAUSE/CLEAR.

 

 

already in oven and PAUSE/CLEAR

 

 

 

 

pad not pressed to cancel it.

 

 

 

 

 

 

 

 

Cooking time not entered after

Make sure you have entered cooking time after

 

 

pressing TIME COOK.

 

pressing TIME COOK.

 

 

 

 

 

 

PAUSE/CLEAR was pressed accidentally.

Reset cooking program and press START.

 

 

 

 

 

 

Food weight not entered after

Make sure you have entered food weight after

 

 

selecting AUTO DEFROST.

 

selecting AUTO DEFROST.

 

 

 

 

 

SENSOR ERROR message

 

During the Sensor cooking

Close the door and press START immediately.

appears on display

 

program, the door was opened

 

 

 

 

before steam could be detected.

 

 

 

 

 

 

 

 

 

Steam was not detected in

Use Time Cook to heat for more time.

 

 

maximum amount of time.

 

 

 

 

 

 

 

Control panel does

 

The control has been locked.

See the Help feature section.

not work

 

 

 

 

 

 

 

 

 

Food amount too large

 

Sensor Reheat is for single

Use Time Cook for large amounts of food.

for Sensor Reheat

 

servings of recommended foods.

 

 

 

 

 

 

 

Things That Are Normal With Your Microwave Oven

Consumer Support

Steam or vapor escaping from around the door.

Light reflection around door or outer case.

Dimming oven light and change in the blower sound at power levels other than high.

Dull thumping sound while oven is operating.

TV/radio interference might be noticed while using the microwave. Similar to the interference caused by other small appliances, it does not indicate a problem with the microwave. Plug the microwave into a different electrical circuit, move the radio or TV as far away from the microwave as possible, or check the position and signal of the TV/radio antenna.

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GE JE1160 Before you call for service…, Safety Instructions Operating Instructions, Troubleshooting Tips, Problem