Safety Information
Operating Instructions
Troubleshooting Tips
Consumer Support
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem |
| Possible Causes | What To Do |
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Oven will not start |
| A fuse in your home | • Replace fuse or reset |
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| may be blown or the | circuit breaker. |
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| circuit breaker tripped. |
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| Power surge. | • Unplug the microwave |
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| oven, then plug it back in. |
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| Plug not fully inserted | • Make sure the |
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| into wall outlet. | plug on the oven is fully |
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| inserted into wall outlet. |
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Control panel lighted, yet |
| Door not securely closed. | • Open the door and close |
oven will not start |
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| securely. |
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| START pad not pressed | • Press START. |
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| after entering cooking |
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| selection. |
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| Another selection entered | • Press CLEAR/OFF. |
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| already in oven and |
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| CLEAR/OFF pad not |
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| pressed to cancel it. |
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| Cooking time not entered | • Make sure you have |
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| after pressing TIME COOK. | entered cooking time |
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| after pressing TIME COOK. |
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| CLEAR/OFF was pressed | • Reset cooking program |
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| accidentally. | and press START. |
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| Food weight not entered | • Make sure you have |
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| after selecting Auto Defrost. | entered food weight |
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| after selecting Auto Defrost. |
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“SENSOR ERROR” |
| During Popcorn, Reheat, | • Close the door, press |
appears on display |
| Beverage, Chicken/Fish, | CLEAR/OFF and begin |
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| Potato, or Vegetables | again. |
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| program, the door was |
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| opened before steam |
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| could be detected. |
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| Steam was not detected | • Use Time Cook to heat |
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| in maximum amount | for more time. |
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| of time. |
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