Before you call for service… | ge.com |
Troubleshooting Tips
Save time and money! Review the charts on the following pages 
first and you may not need to call for service.
Problem |
| Possible Causes | What To Do |
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| Oven will not start |
| A fuse in your home | • Replace fuse or reset |
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| may be blown or the | circuit breaker. |
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| circuit breaker tripped. |
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| Power surge. | • Unplug the microwave |
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| oven, then plug it back in. |
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| Plug not fully inserted | • Make sure the |
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| into wall outlet. | plug on the oven is fully |
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| inserted into wall outlet. |
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| Door not securely closed. | • Open the door and close |
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| securely. |
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Control panel lighted, yet |
| Door not securely closed. | • Open the door and close |
| oven will not start |
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| securely. |
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| START pad not pressed | • Press START. |
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| after entering cooking |
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| selection. |
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| Another selection entered | • Press CLEAR/OFF. |
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| already in oven and |
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| CLEAR/OFF pad not |
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| pressed to cancel it. |
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| Cooking time not entered | • Make sure you have |
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| after pressing TIME COOK. | entered cooking time |
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| after pressing TIME COOK. |
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| CLEAR/OFF was pressed | • Reset cooking program |
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| accidentally. | and press START. |
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| Food weight not entered | • Make sure you have |
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| after selecting Auto Defrost. | entered food weight |
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| after selecting Auto Defrost. |
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| “SENSOR ERROR” |
| During Popcorn, Reheat, | • Close the door, press |
| appears on display | Beverage, Potato, or | CLEAR/OFF and begin again. | |
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| Vegetable program, the |
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| door was opened before |
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| steam could be detected. |
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| Steam was not detected | • Use Time Cook to heat |
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| in maximum amount | for more time. |
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| of time. |
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Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support
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