HELPFUL INFORMATION

How to Clean the Outside

Case

Clean the outside of the microwave with a sudsy cloth. Rinse and then dry. Wipe the window clean with a damp cloth.

Control Panel and Door

Wipe with a damp cloth. Dry thoroughly. Do not use cleaning sprays, large amounts of soap and water, abrasives or sharp objects on the panel—they can damage it. Some paper towels can also scratch the control panel.

Door Surface

It’s important to keep the area clean where the door seals against the microwave. Use only mild, non-abrasive detergents applied with a clean sponge or soft cloth. Rinse well.

Power Cord

If the cord becomes soiled, unplug and wash with a damp cloth. For stubborn spots, sudsy water may be used, but be certain to rinse with a damp cloth and dry thoroughly before plugging cord into outlet.

Do not use cleaners containing ammonia or alcohol on the microwave oven. Ammonia or alcohol can damage the appearance of the microwave.

If Something Goes Wrong

Problem

 

Possible Causes

What To Do

 

 

 

 

 

 

Oven will not start

 

A fuse in your home may be

• Replace fuse or reset circuit breaker.

 

 

 

blown or the circuit breaker tripped.

 

 

 

 

 

 

 

 

 

Power surge.

• Unplug the microwave oven, then plug it back in.

 

 

 

 

 

 

 

 

Plug not fully inserted into wall outlet.

• Make sure the 3-prong plug on oven is fully inserted into wall outlet.

 

 

 

 

 

 

Control panel lighted, yet

 

Door not securely closed.

• Open the door and close securely.

 

oven will not start.

 

 

 

 

 

 

 

 

 

 

 

START/PAUSE not pressed after

• Press START/PAUSE.

 

 

 

entering cooking selection.

 

 

 

 

 

 

 

 

 

Another selection entered

• Press CLEAR/OFF.

 

 

 

already in oven and CLEAR/OFF

 

 

 

 

not pressed to cancel it.

 

 

 

 

 

 

 

 

 

Cooking time not entered

• Make sure you have entered cooking time after pressing TIME COOK.

 

 

 

after pressing TIME COOK.

 

 

 

 

 

 

 

 

 

START/PAUSE was pressed

• Reset cooking program and press START/PAUSE.

 

 

 

accidentally.

 

 

 

 

 

 

 

 

 

Food weight not entered after

• Make sure you have entered food weight after selecting

 

 

 

selecting AUTO DEFROST.

AUTO DEFROST.

 

 

 

 

 

 

 

 

Oven was paused accidentally.

• Press START/PAUSE to restart the cooking program.

 

 

 

 

 

 

 

 

 

 

 

Things That Are Normal

Steam or vapor escaping from around the door.

Light reflection around door or outer case.

Dimming oven light and change in

the blower sound at power levels other than high.

Dull thumping sound while oven is operating.

TV-radio interference might be noticed while using the microwave. Similar to the interference caused by other small appliances, it does not indicate a problem with the microwave. Plug the microwave into a different electrical circuit, move the radio or TV as far away from the microwave as possible or check the position and signal of the TV/radio antenna.

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GE JES737 operating instructions How to Clean the Outside, Case, Control Panel and Door, Door Surface, Power Cord