GE UNLOCK, surface, surface, is turned on, Instructions, glass surface, Plastic melted, of the cooktop, on the cooktop, before next use, GEAppliances.com

GEAppliances.com

Problem	Possible Causes	What To Do
Cooktop makes sound	The cooktop is locked	• Turn the control lock knob to UNLOCK.
when a control knob	(on some models).
is turned on
Scratches on cooktop	Cookware has been slid	• See the Cleaning the glass cooktop surface section.
glass surface	across the cooktop surface,
	leaving deposits.

Operating Instructions Safety

Incorrect cleaning methods being used.

Cookware with rough bottoms being used or coarse particles (salt or sand) were between the cookware and the surface of the cooktop.

•Scratches are not removable. Tiny scratches will become less visible in time as a result of cleaning.

•To avoid scratches, use the recommended cleaning procedures. Make sure bottoms of cookware are clean before use, and use cookware with smooth bottoms.

Instructions

Areas of discoloration	Hot surface on a model	• This is normal. The surface may appear discolored
on the glass cooktop	with a light-colored cooktop.	when it is hot. This is temporary and will disappear
surface		as the glass cools.
	Food spillovers not cleaned	• See the Cleaning the glass cooktop surface section.
	before next use.
Plastic melted	Hot cooktop came into	• See the Glass surface—potential for permanent
to the glass cooktop	contact with plastic placed	damage section in the Cleaning the glass cooktop
surface	on the hot cooktop.	surface section.
Pitting (or indentation)	Hot sugar mixture spilled	• Call a qualified technician for replacement.
of the cooktop	on the cooktop.

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