Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on these pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

 

 

 

 

 

 

 

 

 

Burners have yellow or

The combustion quality of

Use the illustrations below to determine if your burner

yellow-tipped flames

burner flames needs to be

flames are normal. If burner flames look like A, call for

 

determined visually.

service. Normal burner flames should look like B or C,

 

 

depending on the type of gas you use. With LP gas, some

 

 

yellow tipping on outer cones is normal.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A–Yellow flames

B–Yellow tips

C–Soft blue flames

 

 

 

Call for service

on outer cones

Normal for natural

 

 

 

 

Normal for LP gas

gas

 

 

 

 

Control knobs

Knob isn’t pushed down.

To turn from the OFF position, push the knob down

will not turn

 

 

and then turn.

 

 

 

 

 

 

Burners do

Plug on cooktop is not

Make sure electrical plug is plugged into a live, properly

not light

completely inserted in the

grounded outlet.

 

 

 

electrical outlet.

 

 

 

 

 

 

 

 

Gas supply not connected

See the Installation Instructions that came with your

 

or turned on.

cooktop.

 

 

 

 

 

 

 

A fuse in your home may be

Replace the fuse or reset the circuit breaker.

 

blown or the circuit breaker

 

 

 

 

tripped.

 

 

 

 

 

 

 

 

Burner parts not replaced

See the Care and cleaning of the cooktop section.

 

correctly.

 

 

 

 

 

 

 

 

The electrodes under the

See the Care and cleaning of the cooktop section.

 

burners are soiled.

 

 

 

 

 

 

 

 

The white ceramic electrodes

See the Care and cleaning of the cooktop section.

 

are not securely seated under

 

 

 

 

the burners.

 

 

 

 

 

 

 

 

Cooktop is locked.

Unlock the cooktop. See the Using the cooktop

 

 

 

burners section.

 

 

 

 

 

 

 

The igniter hole (on some

See the Care and cleaning of the cooktop section.

 

models) is plugged.

 

 

 

 

 

 

Ticking sound of spark

Control knob is still

Turn the knob out of the LITE position to the desired

igniter persists after

in the LITE position.

setting.

 

 

burner lights

 

 

Turn the burner off and relight. If ticking is still

 

 

 

 

 

 

present, call for service.

 

 

 

 

Burner flames very

Improper air to gas ratio.

If cooktop is connected to LP gas, check all steps

large or yellow

 

 

in the Installation Instructions that came with

 

 

 

your cooktop.

 

 

14

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Image 14
GE JGP975 owner manual Before you call for service…

JGP975 specifications

The GE JGP975 is a highly regarded gas range that combines modern cooking technology with sleek design, making it a popular choice for home chefs and professional cooks alike. This versatile appliance is particularly known for its powerful cooking performance, user-friendly features, and stylish appearance, fitting seamlessly into any kitchen decor.

One of the standout features of the GE JGP975 is its five sealed burners, which provide exceptional cooking flexibility. With varying BTU outputs, the range includes a high-heat burner perfect for searing meats and a simmer burner designed for gentle cooking of sauces and delicate dishes. The cast iron grates enhance durability and stability, allowing for easy movement of pots and pans, while the continuous grate design enables convenient transitions between burners.

The JGP975 is equipped with a built-in oven, featuring advanced technology such as a self-cleaning option that simplifies maintenance. The oven utilizes convection cooking, which circulates hot air for even baking and roasting, ensuring perfectly cooked meals every time. The substantial oven capacity allows for cooking large meals, whether it’s a family dinner or holiday gathering.

This model also incorporates precision cooking features such as the EasyTouch electronic oven controls, which provide intuitive access to various cooking functions. Among these is the Delay Bake setting, which allows users to program the oven to start cooking at a later time, ensuring that meals are ready when needed.

Another innovative aspect of the GE JGP975 is its Wi-Fi connectivity, which offers remote control capabilities via smartphone apps. This feature allows users to monitor cooking progress and make adjustments even when away from the kitchen, adding an element of convenience to meal preparation.

Energy efficiency is a significant consideration in modern appliances, and the JGP975 takes this into account with its efficient flame design that optimizes gas usage. The model also meets stringent safety standards, featuring a safety lock for the oven controls and a flame failure device, which ensures the gas supply is cut off if the flame goes out.

In summary, the GE JGP975 is a robust gas range that excels in performance and convenience. With its multitude of features including powerful burners, convection cooking, smart technology, and user-friendly controls, it is well-suited for both everyday cooking and special occasions. This appliance stands out for those looking to elevate their culinary experience while enjoying the reliability that GE is known for in kitchen appliances.