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Problem

 

Possible Causes

What To Do

 

 

 

 

Lower oven light does

 

Light bulb is loose or defective. • Tighten or replace the bulb.

not work

 

 

 

 

 

Pad operating light is broken. • Call for service.

 

 

 

 

 

 

Lower oven will

 

Oven controls

• See the Using the self-cleaning lower oven section.

not self-clean

 

improperly set.

 

 

 

 

 

 

 

The oven temperature is

• Allow the oven to cool and reset the controls.

 

 

too high to set a self-clean

 

 

 

operation.

 

 

 

 

 

“Crackling” or

 

This is the sound of the metal

• This is normal.

“popping” sound

 

heating and cooling during

 

in the lower oven

 

both the cooking and

 

 

 

cleaning functions.

 

 

 

 

 

Excessive smoking in

 

Excessive soil.

• Press the Clear/Off pad. Open the windows to rid

the lower oven during

 

 

 

the room of smoke. Wait until the LOCKED or LOCKED

a clean cycle

 

 

 

DOOR light goes off. Wipe up the excess soil and reset

 

 

 

 

the clean cycle.

 

 

 

 

Lower oven door will

 

Oven too hot.

• Allow the oven to cool below locking temperature.

not open after a

 

 

 

 

clean cycle

 

 

 

 

 

 

 

Lower oven not clean

 

Oven controls improperly set. • See the Using the self-cleaning lower oven section.

after a clean cycle

 

 

 

 

 

Oven was heavily soiled.

• Clean up heavy spillovers before starting the clean

 

 

 

 

 

 

cycle. Heavily soiled ovens may need to self-clean

 

 

 

 

again or for a longer period of time.

 

 

 

 

“LOCKED” or “LOCKED

 

The self-clean cycle has been

• Close the oven door.

DOOR” flashes in the

 

selected but the door is not

 

lower oven display

 

closed.

 

 

 

 

 

“LOCKED” or “LOCKED

 

The oven door is locked

• Press the Clear/Off pad. Allow the oven to cool.

DOOR” light is on when

 

because the temperature

 

you want to cook in the

 

inside the oven has not

 

lower oven

 

dropped below the locking

 

 

 

temperature.

 

 

 

 

 

Power outage,

 

Power outage or surge.

• Reset the clock. If the oven was in use, you must reset

clock flashes

 

 

 

it by pressing the Clear/Off pad, setting the clock

 

 

 

 

and resetting any cooking function.

 

 

 

“Burning” or “oily”

 

This is normal in a new oven • To speed the process, set a self-clean cycle for a

odor emitting from

 

and will disappear in time.

minimum of 3 hours. See the Using the self-

oven vent when using

 

 

 

cleaning lower oven section.

the lower oven

 

 

 

 

 

 

 

 

Strong odor in the

 

An odor from the insulation

• This is temporary.

lower oven

 

around the inside of the

 

 

 

oven is normal for the first

 

 

 

few times the oven is used.

 

 

 

 

 

Fan noise when using

 

A cooling fan may

• This is normal. The cooling fan will turn on

the lower oven

 

automatically turn on.

to cool internal parts. It may run for up to

 

 

 

 

1-1/2 hours in 30″ models and up to 2 hours

in 27″ models after the oven is turned off.

41

 

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support

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Image 41
GE JTP9030, JKP9027 Not self-clean, Crackling or, Popping sound, Lower oven door will, Not open after a Clean cycle
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JTP9030, JKP9027 specifications

The GE JKP9027 and JTP9030 are innovative microwave ovens designed to meet the diverse needs of modern kitchens, providing sophisticated cooking technology and user-friendly features. These models stand out in both functionality and aesthetic appeal, making them an excellent addition to any home.

One of the main features of the GE JKP9027 is its spacious interior, which accommodates large dishes with ease. With a capacity of 1.7 cubic feet, it allows users to cook or reheat multiple items simultaneously. The JTP9030, on the other hand, offers an impressive 1.9 cubic feet of space, ideal for those who frequently entertain guests or prepare large meals. Both models come equipped with a microwave sensor cooking option, which automatically adjusts cooking time and power level, ensuring perfectly cooked food every time.

In terms of technology, both models incorporate the latest advancements in microwave cooking. They feature innovative inverter technology, which provides a consistent power level throughout the cooking process. This means there's no more cold spots in your food, as the heat is evenly distributed. Additionally, with their built-in auto defrost capability, users can effortlessly defrost meats, poultry, and seafood based on weight, saving valuable time in the kitchen.

The GE JKP9027 and JTP9030 also highlight user-friendly controls, including a convenient numeric keypad and pre-programmed settings for popular items like popcorn and pizza. The bright LED display makes it easy to read cooking settings, while a built-in kitchen timer helps users keep track of cooking times.

Another noteworthy characteristic of these models is their stylish design. Available in different finishes, including stainless steel, they add a modern touch to any kitchen decor. The recessed handle and sleek profile enhance their visual appeal, ensuring they blend seamlessly with other kitchen appliances.

Safety is paramount in both the JKP9027 and JTP9030, featuring child lock controls that prevent unintended use, providing peace of mind for families with young children. With their combination of advanced technology, spacious interiors, and user-centric design, the GE JKP9027 and JTP9030 microwave ovens are excellent choices for those seeking efficiency, convenience, and style in their culinary endeavors.
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