Before You Call For Service…

ge.com

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Control panel on

 

You forgot to press the

• Press the Start pad.

microwave oven

 

Start pad.

 

will not operate

 

 

 

 

 

Door not securely closed.

• Make sure the microwave oven door is closed.

 

 

 

 

 

 

 

 

Another function was pressed.

• Press the Clear/Off pad twice to cancel it and begin

 

 

 

 

again.

 

 

 

 

 

 

 

The Clear/Off pad was

• Begin again.

 

 

pressed accidentally.

 

 

 

 

 

 

 

Oven controls

• While using Time Defrost, numbers not entered after

 

 

improperly set.

pressing the Auto Defrost pad.

 

 

 

 

“SENSOR ERROR”

 

During a sensor

• The microwave oven door should not be opened

appears in the

 

function the microwave

before the time begins to count down in the display.

microwave oven

 

oven door was opened

 

display

 

too soon.

 

 

 

 

 

Microwave oven light

 

Light bulb is loose

• Call for service.

does not work

 

or defective.

 

 

 

 

 

Foods overcooked or

 

Varying density and amount

• Varying density and amount sometimes require more

undercooked in the

 

of foods being cooked.

cooking time.

microwave oven

 

 

 

 

 

Food not turned or stirred

• Turn or stir food and begin again.

 

 

 

 

as called for in the recipe.

 

 

 

 

 

 

 

Too many dishes in the

• Do not overload your microwave oven.

 

 

oven at the same time.

 

 

 

 

 

 

 

Food not thoroughly defrosted.

• See the Using the microwave sensor controls section.

 

 

 

 

 

 

Improper cookware or

• See the Microwave safe cookware section of the

 

 

coverings being used.

Important Safety Instructions section.

 

 

 

 

 

 

Humidity or moisture in

• Make sure the inside of the oven and the outside of

 

 

the oven will lessen the

the containers are dry.

 

 

Sensor cooking time.

 

 

 

 

 

 

 

Food not allowed to stand.

• Some standing time is recommended for certain

 

 

 

 

vegetables cooked with the Sensor Controls.

 

 

 

 

Clock and timer

 

A fuse in your home may be

• Replace the fuse or reset the circuit breaker.

do not work or

 

blown or the circuit breaker

 

display goes blank

 

tripped.

 

 

 

 

 

 

 

Controls improperly set.

• See the Using the clock and lower oven timer section

 

 

 

 

for the lower oven clock.

 

 

 

 

• See the Display On/Off section for the microwave oven

 

 

 

 

clock.

 

 

 

 

 

 

 

The clock is in the

• See the Special features of your lower oven control

 

 

black-out mode.

section for the lower oven clock.

• See the Display On/Off section for the microwave oven clock.

39

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support

Page 38 Page 40
Page 39
Image 39
GE JTP9030, JKP9027 owner manual Before You Call For Service…, Problem Possible Causes What To Do
Page 38 Page 40

JTP9030, JKP9027 specifications

The GE JKP9027 and JTP9030 are innovative microwave ovens designed to meet the diverse needs of modern kitchens, providing sophisticated cooking technology and user-friendly features. These models stand out in both functionality and aesthetic appeal, making them an excellent addition to any home.

One of the main features of the GE JKP9027 is its spacious interior, which accommodates large dishes with ease. With a capacity of 1.7 cubic feet, it allows users to cook or reheat multiple items simultaneously. The JTP9030, on the other hand, offers an impressive 1.9 cubic feet of space, ideal for those who frequently entertain guests or prepare large meals. Both models come equipped with a microwave sensor cooking option, which automatically adjusts cooking time and power level, ensuring perfectly cooked food every time.

In terms of technology, both models incorporate the latest advancements in microwave cooking. They feature innovative inverter technology, which provides a consistent power level throughout the cooking process. This means there's no more cold spots in your food, as the heat is evenly distributed. Additionally, with their built-in auto defrost capability, users can effortlessly defrost meats, poultry, and seafood based on weight, saving valuable time in the kitchen.

The GE JKP9027 and JTP9030 also highlight user-friendly controls, including a convenient numeric keypad and pre-programmed settings for popular items like popcorn and pizza. The bright LED display makes it easy to read cooking settings, while a built-in kitchen timer helps users keep track of cooking times.

Another noteworthy characteristic of these models is their stylish design. Available in different finishes, including stainless steel, they add a modern touch to any kitchen decor. The recessed handle and sleek profile enhance their visual appeal, ensuring they blend seamlessly with other kitchen appliances.

Safety is paramount in both the JKP9027 and JTP9030, featuring child lock controls that prevent unintended use, providing peace of mind for families with young children. With their combination of advanced technology, spacious interiors, and user-centric design, the GE JKP9027 and JTP9030 microwave ovens are excellent choices for those seeking efficiency, convenience, and style in their culinary endeavors.
Top Page Image Contents