Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsConsumer Support
Before You Call For Service…

Troubleshooting Tips

Save time and money! Review the chart on this page first

and you may not need to call for service.

Problem Possible Causes What To Do

Surface units not
The surface units are not •With the controls off, check to make sure the surface
functioning properly
plugged in solidly. unit is plugged completely into the receptacle.
The surface unit controls •Check to see the correct control is set for the sur face
improperly set. unit you are using.
The drip pans are not set •With the controls off, check to make sure the drip
securely in the cooktop. pan is in the recess in the cooktop and that the
opening in the pan lines up with the receptacle.
Clock and timer do
A fuse in your home may •Replace fuse or reset circuit breaker.
not work
be blown or the circuit
breaker tripped.
Oven light does
Light bulb is loose or defective. •Tighten or replace the bulb.
not work
Switch operating light •Call for service.
is broken.
Oven will not work
Plug on range is not completely •Make sure electrical plug is plugged into a live, properly
inserted in the electrical outlet. grounded outlet.
A fuse in your home may be •Replace fuse or reset circuit breaker.
blown or the circuit breaker
tripped.
Oven control improperly set. •See the
Using the oven
section.
Food does not bake
Oven control improperly set. •See the
Using the oven
section.
or roast properly
Shelf position is incorrect •See the
Using the oven
section.
or the shelf is not level.
Incorrect cookware or cookware •See the
Using the oven
section.
of improper size being used.
Oven thermostat needs •See the
Adjust the oven thermostat—Do it yourself!
adjustment. section.
Food does not
Oven control improperly set. •See the
Using the oven
section.
broil properly
Door not open to the broil stop •See the
Using the oven
section.
position as recommended.
Improper shelf position. •See the
Broiling Guide.
Food being cooked •Use the broiling pan and grid that came with your range.
in a hot pan. Make sure it is cool.
Cookware not suited for broiling. •Use the broiling pan and grid that came with your range.
Aluminum foil used on the •See the
Using the oven
section.
broiling pan and grid has not
been fitted properly and slit as
recommended.
In some areas the power •Preheat the broil element for 10 minutes. Broil for
(voltage) may be low. the longest period of time recommended in the
Broiling Guide.
Oven temperature too
Oven thermostat •See the
Adjust the oven thermostat—Do it yourself!
hot or too cold
needs adjustment. section.
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