Before You Call For Service…

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Causes	What To Do

Control signals after	You forgot to enter a	• Press the BAKE pad and desired temperature or the
entering cooking time	bake temperature or	SELF CLEAN pad and desired clean time.
or delay start	cleaning time.

Food does not bake	Oven controls improperly set.	• See the Using the oven section.
or roast properly
or roast properly	Shelf position is incorrect	• See the Using the oven section.
	Shelf position is incorrect	• See the Using the oven section.
	or the shelf is not level.

	Incorrect cookware or	• See the Using the oven section.
	cookware of improper
	size being used.

	Oven thermostat	• See the Adjust the oven thermostat—Do it yourself!
	needs adjustment.	section.

Food does not	Door not open to the	• See the Using the oven section.
broil properly	broil stop position as
	recommended.

	Oven controls improperly set.	• Make sure you press the BROIL HI/LO pad.

	Improper shelf	• See the Broiling Guide.
	position being used.

	Food being cooked	• Use the broiling pan and grid that came with your oven.
	in a hot pan.	Make sure it is cool.

	Cookware not suited	• Use the broiling pan and grid that came with your oven.
	for broiling.

	Aluminum foil used on the	• See the Using the oven section.
	the broiling pan and grid has
	not been fitted properly and
	slit as recommended.

	In some areas the power	• Preheat the broil element for 10 minutes.
	(voltage) may be low.	• Broil for the longest period of time recommended in
		• Broil for the longest period of time recommended in
		the Broiling Guide.

Clock and timer	A fuse in your home	• Replace the fuse or reset the circuit breaker.
do not work	may be blown or the
	circuit breaker tripped.

	Oven controls improperly set.	• See the Using the clock and timer section.

Oven light does	Lightbulb is loose or defective.	• Tighten or replace the bulb.
not work
not work	Pad operating light is broken.	• Call for service.
	Pad operating light is broken.	• Call for service.

JTP15WDWW, JTP15SDSS, JTP15BDBB, JTP15CDCC specifications

The GE JTP15 series offers a range of high-quality wall ovens designed to enhance cooking experiences in the modern kitchen. The models JTP15CDCC, JTP15BDBB, JTP15SDSS, and JTP15WDWW all share essential features and innovative technologies that provide convenience, efficiency, and versatility.

One of the standout features of these ovens is the True European Convection technology. This system incorporates a third heating element and a dedicated fan to circulate hot air evenly throughout the oven cavity, ensuring precise cooking results. Whether you're baking cookies or roasting a chicken, this technology helps to achieve perfectly cooked dishes while reducing cooking times.

Another significant characteristic of the GE JTP15 series is the self-cleaning option. This feature saves time and effort in maintaining the oven, as it utilizes high temperatures to burn away food residues. The user can choose between a light, normal, or heavy clean based on their needs, allowing for a customized cleaning experience.

The JTP15 models are equipped with a digital LED display that enhances usability. The intuitive interface allows users to easily set and monitor cooking times and temperatures. Additionally, the ovens come with multiple cooking modes, including bake, broil, and heat lamp, offering versatility for various cooking preferences.

In terms of design, these ovens come in several stylish finishes to complement any kitchen décor. The JTP15SDSS features a sleek stainless steel finish, while the JTP15BDBB comes in a classic black, and the JTP15WDWW showcases a bright white exterior. The JTP15CDCC offers a contemporary charm with its sleek design and solid build quality.

Safety features are also a priority in the GE JTP15 series. They include a control lockout option to prevent accidental use, making them ideal for homes with children. The ovens also come equipped with a precision temperature probe that allows users to monitor the internal temperature of their dishes, ensuring perfect results every time.

Overall, the GE JTP15CDCC, JTP15BDBB, JTP15SDSS, and JTP15WDWW models deliver exceptional cooking performance with advanced technologies and user-friendly features. They are designed for both everyday cooking and gourmet preparations, making them valuable additions to any kitchen.

GE JTP15SDSS, JTP15CDCC Before You Call For Service…, Problem Possible Causes What To Do

Models: JTP15WDWW JTP15SDSS JTP15BDBB JTP15CDCC