Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem | Possible Causes | What To Do | ||||||
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Burners have yellow or | The combustion quality of | • Use the illustrations below to determine if your burner | ||||||
| burner flames needs to be | flames are normal. If burner flames look like A, call for | ||||||
| determined visually. | service. Normal burner flames should look like B or C, | ||||||
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| depending on the type of gas you use. With LP gas, some | ||||||
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| yellow tipping on outer cones is normal. | ||||||
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| Call for service | on outer cones | Normal for natural |
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| Normal for LP gas | gas |
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Control knobs | Knob isn’t pushed down. | • To turn from the OFF position, push the knob in and | |||
will not turn |
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| then turn. |
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Burners do | Plug on range is not | • Make sure electrical plug is plugged into a live, properly | |||
not light | completely inserted in the | grounded outlet. |
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| electrical outlet. |
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| Gas supply not connected | • See the Installation Instructions that came with your | |||
| or turned on. | range. |
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| A fuse in your home may be | • Replace the fuse or reset the circuit breaker. | |||
| blown or the circuit breaker |
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| tripped. |
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| Burner parts not replaced | • See the Care and cleaning of the range section. | |||
| correctly. |
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Control Lockout feature |
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| • If LOC ON appears in the display, the oven control is | ||
is activated |
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| locked. Turn this feature off to use the oven. See the | ||
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| Control Lockout section. |
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Ticking sound of spark | Control knob is still | • Turn the knob out of the LITE position to the desired | |||
igniter persists after | in the LITE position. | setting. |
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burner lights |
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| • Turn the burner off and relight. If ticking is still | ||
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| present, call for service. |
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Burner flames very | Improper air to gas ratio. | • If range is connected to LP gas, check all steps | |||
large or yellow |
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| in the Installation Instructions that came with | ||
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| your range. |
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Oven light does | Light bulb is loose or defective. • Tighten or replace the bulb. |
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not work |
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Switch operating | • Call for service. |
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light is broken.
Consumer
Oven will not work
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Plug on range is not completely • Make sure electrical plug is plugged into a live, properly
inserted in the electrical outlet. | grounded outlet. |
A fuse in your home may be • Replace the fuse or reset the circuit breaker. blown or the circuit
breaker tripped.
Oven controls improperly set. • See the Using the oven section.
