Before you call for service…

GEAppliances.com

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

Oven will not start

 

A fuse in your home may

Replace fuse or reset

 

 

be blown or the circuit

circuit breaker.

 

 

breaker tripped.

 

 

 

 

 

 

 

Power surge.

Unplug the microwave

 

 

 

oven; then plug it back in.

 

 

 

 

 

 

Plug not fully inserted

Make sure the 3-prong

 

 

into wall outlet.

plug on the oven is fully

 

 

 

inserted into wall outlet.

 

 

 

 

 

 

Door is not closed.

Open and close the door

 

 

 

securely.

Floor of the oven is warm,

 

Heat from the cooktop

This is normal.

even when the oven has

 

light may make the oven

 

not been used

 

floor get warm.

 

“CONTROL LOCKED”

 

The control has been

Press and hold CLEAR/OFF

or “LOCKED” appears on

 

locked.

for about 3 seconds to

the display

 

 

unlock the control.

“SENSOR ERROR” appears

 

When using a Sensor

Do not open door until

on the display

 

feature, the door was

steam is sensed and time

 

 

opened before steam

is shown counting down

 

 

could be detected.

on the display.

 

 

 

 

 

 

Steam was not detected

Use Time Cook to heat

 

 

in maximum amount

for more time.

 

 

of time.

 

You hear an unusual,

 

You have tried to start

Start over and enter a

low-tone beep

 

the Auto Nite Light

valid time of day.

 

 

without a valid time of

 

 

 

day entered for the on-time

 

 

 

and off-time.

 

 

 

 

 

 

You have tried to change Many of the oven’s features

 

 

the power level when it is

are preset and cannot be

 

 

not allowed.

changed.

Food amount too large

 

Sensor Reheat is for

Use Time Cook for large

for Sensor Reheat

 

single servings of

amounts of food.

 

 

recommended foods.

 

 

 

 

 

Instructions Safety

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Tips Troubleshooting

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