Questions? Use this problem solver!

 

 

The Problem Solver

 

 

 

 

 

 

 

Stainless Steel Refrigerator

 

 

 

 

PROBLEM

POSSIBLE CAUSE

 

 

 

 

 

REFRIGERATOR

• Refrigerator may be in defrost cycle when motor does not operate

 

DOES NOT OPERATE

for about 30 minutes.

 

 

• Either or both controls set to OFF. Set to a temperature setting.

 

 

• If interior light is not on, refrigerator may not be plugged in at

 

 

wall outlet. Push the plug completely into the wall outlet.

 

 

• The fuse is blown/circuit breaker is tripped. Replace fuse or reset

 

 

the breaker.

 

 

• The refrigerator is in showroom mode. Unplug it and plug it back in.

 

 

 

 

 

VIBRATION OR

• Adjust the rollers as shown in the Installation Instructions.

 

RATTLING (Slight

 

 

 

vibration is normal.)

 

 

 

 

 

 

 

MOTOR OPERATES

• Normal when refrigerator is first plugged in. Wait 24 hours for the

 

FOR LONG PERIODS

refrigerator to completely cool down.

 

OR CYCLES ON AND

• Often occurs when large amounts of food are placed in refrigerator.

 

OFF FREQUENTLY

 

This is normal.

 

(Modern refrigerators

 

• Door left open or package holding door open.

 

with more storage space

 

and a larger freezer

• Hot weather or frequent door openings. This is normal.

 

require more operating

• Temperature controls set at the coldest setting.

 

time. They start and

See Temperature Controls.

 

stop often to maintain

 

 

 

even temperatures.)

 

 

 

 

 

 

 

FRESH FOOD

• Temperature controls not set cold enough.

 

OR FREEZER

See Temperature Controls.

 

COMPARTMENT

• Warm weather or frequent door openings.

 

TOO WARM

 

• Door left open for long time.

 

 

 

 

• Package may be holding door open.

 

 

 

 

 

FROST OR ICE

• Door left open or package holding door open.

 

CRYSTALS ON

• Too frequent or too long door openings.

 

FROZEN FOOD

 

 

 

 

(Frost within package

 

 

 

is normal.)

 

 

 

 

 

 

 

DIVIDER BETWEEN

• Automatic energy saver system circulates warm liquid around the

 

FRESH FOOD

front edge of the freezer compartment to help prevent condensation

 

AND FREEZER

from forming on the outside.

 

COMPARTMENTS

 

 

 

FEELS WARM

 

 

 

 

 

 

 

AUTOMATIC

• Icemaker power switch is in the OFF position.

 

ICEMAKER

• Water supply turned off or not connected. See Installation Instructions.

 

DOES NOT WORK

 

• Freezer compartment too warm. Allow 24 hours for the refrigerator

 

 

 

 

to completely cool down.

 

 

• Piled up cubes in storage bin cause icemaker to shut off.

 

 

Level cubes in bin.

 

 

• Ice cubes stuck in icemaker. Turn off the icemaker, remove cubes

 

 

and turn the icemaker back on.

 

 

 

 

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GE r10965v-1 owner manual Questions? Use this problem solver Problem Solver, Problem Possible Cause

r10965v-1 specifications

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