Before you call for service…

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Troubleshooting Tips

Save time and money! Review the charts on the following pages, or visit www.GEAppliances.com. You may not need to call for service.

WATER

Possible Causes

What To Do

Too many suds

Type of detergent

Switch to a lower sudsing detergent brand and follow

 

 

 

instructions on package.

 

 

 

 

 

 

Very soft water

Try less detergent.

 

 

 

 

 

 

Too much detergent

Measure your detergent carefully. Use less soap if you

 

 

 

have soft water, a smaller load or a lightly soiled load.

 

 

 

 

Water leaks

Fill hoses or drain hose is

Make sure hose connections are tight at faucets and

 

 

improperly connected

rubber washers are installed. Make sure end of drain

 

 

 

hose is correctly inserted in and secured to drain facility.

 

 

 

 

 

 

Household drain may

Check household plumbing. You may need to call a

 

 

be clogged

plumber.

 

 

 

 

 

 

Constant water pressure

Tighten hoses at the faucets and turn the water off after

 

 

to the fill hoses at the

each use.

 

 

water source

Check condition of the fill hoses; they should be

 

 

 

 

 

 

replaced every 5 years.

 

 

 

 

 

 

Using too much detergent

Use less detergent. Use less soap if you have soft water, a

 

 

in washer

smaller load or a lightly soiled load.

 

 

 

Water temperature

Cooler water temperatures

New laundry detergents have been formulated to work

seems incorrect

provide improved energy

with cooler water temperatures without affecting wash

 

 

efficiency

performance.

 

 

 

 

 

 

Control is not set properly

Check water temperature control (on some models) or

 

 

 

Cycle knob and adjust.

 

 

 

 

 

 

Water supply is turned off

Turn both hot and cold faucets fully on and make sure

 

 

or improperly connected

hoses are connected to correct faucets.

 

 

 

 

 

 

Water valve screens are

Turn off the water source and remove the water

 

 

stopped up

connection hoses from the upper back of the washer.

 

 

 

Use a brush or toothpick to clean the screens in the

 

 

 

machine. Reconnect the hoses and turn the water back on.

 

 

 

 

 

 

House water heater is

Make sure house water heater is delivering water

 

 

not set properly

at 120°F–140°F (48°C–60°C).

 

 

 

Water won’t drain

Drain hose is kinked or

Straighten drain hose and make sure washer is not sitting

 

 

improperly connected

on it.

 

 

 

Top of drain outlet should be less than 8 ft. (2.5 m)

 

 

 

above floor.

11

Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Page 11
Image 11
GE S2000 owner manual Before you call for service…