Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Before you call for service…

 

OPERATION

Possible Causes

What To Do

 

Washer pauses during

The washer normally pauses

 

 

wash cycle

between washing steps and during

 

 

 

 

the CASUALS wash cycle.

 

 

 

 

 

 

 

Washer pauses during

This is normal

The washer may pause during the spin cycle to remove

 

spin cycle

 

soapy water more efficiently.

 

 

 

 

 

 

Washer won’t operate

Washer is unplugged

Make sure cord is plugged securely into a working outlet.

 

 

 

 

 

 

 

 

Water supply is turned off

Turn both hot and cold faucets fully on.

 

 

 

 

 

 

 

 

Controls are not set

Check controls and make sure Cycle knob is pulled out

 

 

 

properly

to ON position.

 

 

 

 

 

 

 

 

Lid is open—safety feature

Close lid and reset cycle, to the beginning if necessary.

 

 

 

prevents agitation and spinning

 

 

 

 

when lid is up

 

 

 

 

 

 

 

 

 

Circuit breaker/fuse is

Check house circuit breakers/fuses. Replace fuses or

 

 

 

tripped/blown

reset breaker. Washer should have separate outlet.

 

 

 

 

 

 

PERFORMANCE

Possible Causes

What To Do

 

 

 

 

 

 

Colored spots

Incorrect use of fabric

Check fabric softener package for instructions and follow

 

 

 

softener

directions for using dispenser.

 

 

 

 

Pretreat stain and rewash.

 

 

 

 

 

 

 

 

Dye transfer

Sort whites or lightly colored items from dark colors.

 

 

 

 

 

 

Grayed or yellowed

Not enough detergent

Use more detergent (especially with larger loads). Be

 

clothes

 

sure to follow detergent manufacturer’s directions.

 

 

 

Hard water

Use a water conditioner like Calgon brand or install

 

 

 

 

a water softener.

 

 

 

 

 

 

 

 

Water is not hot enough

Make sure water heater is delivering water at

 

 

 

 

120°F–140°F (48°C–60°C).

 

 

 

 

 

 

 

 

Washer is overloaded

Select load size to match clothes load.

 

 

 

 

 

 

 

 

Detergent is not

Add detergent as wash basket fills with water before

 

 

 

dissolving

you load clothes.

 

 

 

 

 

 

 

 

Dye transfer

Sort clothes by color. If fabric label states wash separately,

 

 

 

 

unstable dyes may be indicated.

 

 

 

 

 

 

Lint or residue on

Clothes are air or line dried

If you do not dry your clothes with a clothes dryer, your

 

clothes

 

clothes may retain more lint.

 

 

 

Incorrect sorting

Separate lint producers from lint collectors.

 

 

 

 

 

 

 

 

Washing too long

Wash small loads for a shorter time than larger loads.

 

 

 

Detergent not dissolving

Add detergent as wash basket fills with water, before you

 

 

 

 

load clothes.

 

 

 

 

Try a liquid detergent.

 

 

 

 

Use warmer water temperature.

 

 

 

 

 

 

 

 

Overloading

Load clothes no higher than the top row of holes in the

 

 

 

 

washer basket.

 

 

 

 

Make sure load size selected matches clothes load size.

 

 

 

 

 

 

 

 

Incorrect use of fabric softener

Check fabric softener package for instructions and follow

12

 

 

directions for using dispenser.

Page 12
Image 12
GE S2000 Possible Causes What To Do Washer pauses during, Wash cycle, Spin cycle, Washer won’t operate, Grayed or yellowed