Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support
Before you call for service…
| OPERATION | Possible Causes | What To Do | |
| Washer pauses during | The washer normally pauses |
| |
| wash cycle | between washing steps and during |
| |
|
|
| the CASUALS wash cycle. |
|
|
|
|
|
|
| Washer pauses during | This is normal | • The washer may pause during the spin cycle to remove | |
| spin cycle |
| soapy water more efficiently. | |
|
|
|
|
|
| Washer won’t operate | Washer is unplugged | • Make sure cord is plugged securely into a working outlet. | |
|
|
|
|
|
|
|
| Water supply is turned off | • Turn both hot and cold faucets fully on. |
|
|
|
|
|
|
|
| Controls are not set | • Check controls and make sure Cycle knob is pulled out |
|
|
| properly | to ON position. |
|
|
|
|
|
|
|
| Lid is | • Close lid and reset cycle, to the beginning if necessary. |
|
|
| prevents agitation and spinning |
|
|
|
| when lid is up |
|
|
|
|
|
|
|
|
| Circuit breaker/fuse is | • Check house circuit breakers/fuses. Replace fuses or |
|
|
| tripped/blown | reset breaker. Washer should have separate outlet. |
|
|
|
|
|
| PERFORMANCE | Possible Causes | What To Do | |
|
|
|
|
|
| Colored spots | Incorrect use of fabric | • Check fabric softener package for instructions and follow | |
|
|
| softener | directions for using dispenser. |
|
|
|
| • Pretreat stain and rewash. |
|
|
|
|
|
|
|
| Dye transfer | • Sort whites or lightly colored items from dark colors. |
|
|
|
|
|
| Grayed or yellowed | Not enough detergent | • Use more detergent (especially with larger loads). Be | |
| clothes |
| sure to follow detergent manufacturer’s directions. | |
|
|
| Hard water | • Use a water conditioner like Calgon brand or install |
|
|
|
| a water softener. |
|
|
|
|
|
|
|
| Water is not hot enough | • Make sure water heater is delivering water at |
|
|
|
| |
|
|
|
|
|
|
|
| Washer is overloaded | • Select load size to match clothes load. |
|
|
|
|
|
|
|
| Detergent is not | • Add detergent as wash basket fills with water before |
|
|
| dissolving | you load clothes. |
|
|
|
|
|
|
|
| Dye transfer | • Sort clothes by color. If fabric label states wash separately, |
|
|
|
| unstable dyes may be indicated. |
|
|
|
|
|
| Lint or residue on | Clothes are air or line dried | • If you do not dry your clothes with a clothes dryer, your | |
| clothes |
| clothes may retain more lint. | |
|
|
| Incorrect sorting | • Separate lint producers from lint collectors. |
|
|
|
|
|
|
|
| Washing too long | • Wash small loads for a shorter time than larger loads. |
|
|
| Detergent not dissolving | • Add detergent as wash basket fills with water, before you |
|
|
|
| load clothes. |
|
|
|
| • Try a liquid detergent. |
|
|
|
| • Use warmer water temperature. |
|
|
|
|
|
|
|
| Overloading | • Load clothes no higher than the top row of holes in the |
|
|
|
| washer basket. |
|
|
|
| • Make sure load size selected matches clothes load size. |
|
|
|
|
|
|
|
| Incorrect use of fabric softener | • Check fabric softener package for instructions and follow |
12 |
|
| directions for using dispenser. |