HELP US HELP YOU…
Read this guide carefully.
It is intended to help you operate and maintain your new refrigerator properly.
Keep it handy for answers to your questions.
If you don’t understand something or need more help, call:
GE Answer Center® 800.626.2000
24 hours a day, 7 days a week
Keep proof of original purchase date (such as your sales slip or cancelled check) with this guide to establish the warranty period.
Write down the model and serial numbers.
You’ll find them on a plate located at the top outside rear corner of the refrigerator.
These numbers are also on the Consumer Product Ownership Registration Card that came with your refrigerator. Before sending in this card, please write these numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or service calls concerning your refrigerator.
If you received a damaged refrigerator, immediately contact the dealer (or builder) that sold you the refrigerator.
Save time and money. Before you call for service, check the Problem Solver. It lists causes of minor operating problems that you can correct yourself.
CFC DISPOSAL
Your old refrigerator has a cooling system that used CFCs (chlorofluorocarbons). CFCs are believed to harm stratospheric ozone.
If you are throwing away your old refrigerator, make sure the CFC refrigerant is removed for proper disposal by a qualified servicer. If you intentionally release this CFC refrigerant you can be subject to fines and imprisonment under provisions of the federal Clean Air Act.
IF YOU NEED SERVICE
We’re proud of our service and want you to be pleased. If for some reason you are not happy with the service you receive, here are three steps to follow for further help.
FIRST, contact the people who serviced your appliance. Explain why you are not pleased. In most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
Manager, Consumer Relations
GE Appliances
Appliance Park
Louisville, Kentucky 40225
FINALLY, if your problem is still not resolved, write:
Major Appliance
Consumer Action Program
20 North Wacker Drive
Chicago, Illinois 60606
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