Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Before you call for service…

Troubleshooting Tips

PERFORMANCE (cont.)

Possible Causes

What To Do

Pilling

Result of normal wear on

While this is not caused by the washer, you can slow the

 

poly-cotton blends and

pilling process by washing garments inside out.

 

fuzzy fabrics

 

 

 

 

Snags, holes, tears, rips

Pins, snaps, hooks, sharp

Fasten snaps, hooks, buttons and zippers.

or excessive wear

buttons, belt buckles,

Remove loose items like pins, objects in pockets

 

zippers and sharp objects

 

and sharp buttons.

 

left in pockets

 

Turn knits (which snag easily) inside out.

 

 

 

 

 

 

Undiluted chlorine bleach

Check bleach package instructions for proper amount.

 

 

Never add undiluted bleach to wash or allow clothes

 

 

to come in contact with undiluted bleach.

 

 

 

 

Chemicals like hair bleach

Rinse items that may have chemicals on them

 

or dye, permanent wave

before washing.

 

solution

 

 

 

 

Wrinkling

Improper sorting

Avoid mixing heavy items (like work clothes) with

 

 

light items (like blouses).

 

 

Try a fabric softener.

 

 

 

 

Overloading or

Load your washer so clothes have enough room

 

incorrect water level

to move freely with water covering all of the clothes.

 

 

 

 

Incorrect wash and

Match Cycle selection to the type of fabric you are

 

dry cycles

washing (especially for easy care loads).

 

 

 

 

Repeated washing in

Wash in warm or cold water.

 

water that is too hot

 

 

 

 

NOISE

Possible Causes

What To Do

 

 

 

Washer is noisy

Washer is uneven

To level the front of the washer, adjust the front leveling

 

 

legs by rotating the individual leg in the proper direction

 

 

for up or down. To level back of washer, lift back of

 

 

machine 4″ (11 cm) and set down.

 

 

 

 

Washer load is

Press PAUSE to stop the washer, open the lid

 

unbalanced

and redistribute the load evenly. Close the lid and

 

 

press START.

 

 

 

 

Shipping rod is still assembled

To remove shipping rod from washer, pull yellow tag and

 

in unit

attached rod from the bottom right-hand side of washer.

 

 

 

 

Washer is sitting too close

Pull washer away from the wall; about 4″ (11 cm)

 

to wall (causes knocking

is needed.

 

during cycle)

 

 

 

 

OTHER

Possible Causes

What To Do

 

 

 

Labels on the exterior

Occasionally the adhesive

Use a hair dryer set at the lowest heat setting, directing

of the washer will not

used on the labels does

the air at the label for a short amount of time. This will

peel off cleanly

not release cleanly

release the adhesive easily, without damaging the surface

 

 

of the washer.

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GE WBB6700 Performance Possible Causes What To Do Pilling, Snags, holes, tears, rips, Or excessive wear, Wrinkling