Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support
Before you call for service…
Troubleshooting Tips
PERFORMANCE (cont.) | Possible Causes | What To Do |
Pilling | Result of normal wear on | • While this is not caused by the washer, you can slow the |
| pilling process by washing garments inside out. | |
| fuzzy fabrics |
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Snags, holes, tears, rips | Pins, snaps, hooks, sharp | • Fasten snaps, hooks, buttons and zippers. |
or excessive wear | buttons, belt buckles, | • Remove loose items like pins, objects in pockets |
| zippers and sharp objects | |
| and sharp buttons. | |
| left in pockets | |
| • Turn knits (which snag easily) inside out. | |
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| Undiluted chlorine bleach | • Check bleach package instructions for proper amount. |
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| • Never add undiluted bleach to wash or allow clothes |
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| to come in contact with undiluted bleach. |
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| Chemicals like hair bleach | • Rinse items that may have chemicals on them |
| or dye, permanent wave | before washing. |
| solution |
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Wrinkling | Improper sorting | • Avoid mixing heavy items (like work clothes) with |
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| light items (like blouses). |
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| • Try a fabric softener. |
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| Overloading or | • Load your washer so clothes have enough room |
| incorrect water level | to move freely with water covering all of the clothes. |
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| Incorrect wash and | • Match Cycle selection to the type of fabric you are |
| dry cycles | washing (especially for easy care loads). |
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| Repeated washing in | • Wash in warm or cold water. |
| water that is too hot |
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NOISE | Possible Causes | What To Do |
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Washer is noisy | Washer is uneven | • To level the front of the washer, adjust the front leveling |
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| legs by rotating the individual leg in the proper direction |
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| for up or down. To level back of washer, lift back of |
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| machine 4″ (11 cm) and set down. |
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| Washer load is | • Press PAUSE to stop the washer, open the lid |
| unbalanced | and redistribute the load evenly. Close the lid and |
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| press START. |
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| Shipping rod is still assembled | • To remove shipping rod from washer, pull yellow tag and |
| in unit | attached rod from the bottom |
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| Washer is sitting too close | • Pull washer away from the wall; about 4″ (11 cm) |
| to wall (causes knocking | is needed. |
| during cycle) |
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OTHER | Possible Causes | What To Do |
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Labels on the exterior | Occasionally the adhesive | • Use a hair dryer set at the lowest heat setting, directing |
of the washer will not | used on the labels does | the air at the label for a short amount of time. This will |
peel off cleanly | not release cleanly | release the adhesive easily, without damaging the surface |
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| of the washer. |
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