Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
| WATER |
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| Possible Causes | What To Do |
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| Water leaks |
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| Fill hoses or drain hose is | • Make sure hose connections are tight at washer and |
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| improperly connected | faucets and make sure end of drain hose is correctly |
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| inserted in and secured to drain facility. |
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| Household drain may | • Check household plumbing. You may need to call |
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| be clogged | a plumber. |
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| Constant water pressure | • Tighten hoses at the faucets and turn the water off |
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| to the fill hoses at the | after each use. |
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| water source | • Check condition of the fill hoses; they should be |
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| replaced every 5 years. |
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| Oversudsing | • Use less detergent or low sudsing detergent. |
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| Too many suds |
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| Type of detergent | • Switch to a |
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| instructions on package. |
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| Very soft water | • Try less detergent. |
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| Water won’t drain |
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| Drain hose is kinked or | • Straighten drain hose and make sure washer is not |
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| improperly connected | sitting on it. |
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| • Top of drain outlet should be less than 8 ft. (2.5 m) |
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| above floor. |
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| Household drain may | • Check household plumbing. You may need to call |
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| be clogged | a plumber. |
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| Water temperature |
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| Water supply is improperly | • Make sure hoses are connected to correct faucets. |
| is incorrect |
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| connected |
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| House water heater is | • Make sure house water heater is delivering water |
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| not set properly | at |
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| Water does not enter |
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| Water supply is turned off | • Turn on both hot and cold faucets fully. |
| washer or enters slowly |
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| Water valve screens are | • Turn off the water source and remove the water connection | |
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| stopped up | hoses from the upper back of the washer. Use a brush or |
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| toothpick to clean the screens in the machine. Reconnect |
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| the hoses and turn the water back on. |
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| Water valves turn on |
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| Normal operation | • This washer has Smart Fill technology, which adapts |
| after fill |
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| the water level during the cycle to optimize water |
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| performance. |
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