Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Before you call for service…

OPERATION

Possible Causes

What To Do

Washer won’t operate

Washer is unplugged

Make sure cord is plugged securely into a working outlet.

 

 

 

 

Water supply is turned off

Turn both hot and cold faucets fully on.

 

 

 

 

Controls are not set properly

Check controls.

 

 

 

 

Lid is open—safety feature

Close lid and reset cycle, to the beginning if necessary.

 

prevents agitation and

 

 

spinning when lid is up

 

 

 

 

 

Circuit breaker/fuse is

Check house circuit breakers/fuses. Replace fuses or

 

tripped/blown

reset breaker. Washer should have separate outlet.

 

 

 

 

Electronics need to be reset

Unplug washer, wait 2 minutes, plug back in and

 

 

press START.

 

 

 

 

START was not pressed

Press START.

PERFORMANCE

Possible Causes

What To Do

Clothes too wet

Incorrect spin cycle

Make sure the spin cycle selected matches the load you

 

selected

are washing. Some fabrics will feel wetter when rinsed

 

 

with cold water.

 

 

 

Colored spots

Incorrect use of fabric

Check fabric softener package for instructions and follow

 

softener

directions for using dispenser.

 

 

Pretreat stain and rewash.

 

 

 

 

Dye transfer

Sort whites or lightly colored items from dark colors.

 

 

 

Grayed or yellowed

Not enough detergent

Use more detergent (especially with larger loads).

clothes

 

Be sure to follow detergent manufacturer’s directions.

 

 

 

 

Hard water

Use a water conditioner like Calgon brand or install

 

 

a water softener.

 

 

 

 

Water is not hot enough

Make sure water heater is delivering water at

 

 

120°F–140°F (48°C–60°C).

 

 

 

 

Washer is overloaded

Select load size to match clothes load.

 

 

 

 

Detergent is not

Add detergent as wash basket fills with water before

 

dissolving

you load clothes.

 

 

 

 

Dye transfer

Sort clothes by color. If fabric label states wash separately,

 

 

unstable dyes may be indicated.

 

 

 

Lint or residue on

Clothes are air or line dried

If you do not dry your clothes with a clothes dryer, your

clothes

 

clothes may retain more lint.

 

 

 

 

Incorrect sorting

Separate lint producers from lint collectors.

 

 

 

 

Washing too long

Wash small loads for a shorter time than larger loads.

 

 

 

 

Detergent not dissolving

Add detergent as wash basket fills with water, before you

 

 

load clothes.

 

 

Try a liquid detergent.

 

 

Use warmer water temperature.

 

 

 

 

Overloading

Load clothes no higher than the top row of holes in the

 

 

washer basket.

 

 

Make sure load size selected matches clothes load size.

 

 

 

 

Incorrect use of fabric

Check fabric softener package for instructions

 

softener

and follow directions for using dispenser.

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GE WZRE5260 owner manual Washer won’t operate, Clothes too wet, Colored spots, Grayed or yellowed, Lint or residue on

GHDRE526 GHDSE524 WHDRE526, WZRE5260 specifications

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