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Before You Call For Service
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| Dishwasher |
PROBLEM | POSSIBLE CAUSE | WHAT TO DO | |
Noise | Some of the sounds you | • | Detergent cup opening. |
| will hear are normal | • | The motor stopping during the drying period. |
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| • | Water draining out of the tub immediately |
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| after you start the dishwasher. |
| Utensils are not secure | • | Make sure everything is secured in |
| in the rack or something |
| dishwasher. |
| small has dropped into |
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| the rack |
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| Motor hums | • | Dishwasher has not been used on a regular |
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| basis. If you do not use your dishwasher |
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| often, set it to fill and pump out once every |
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| week. This will help keep the seal moist. |
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| • | Dishwasher control was not advanced |
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| properly to the start of the desired cycle. |
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| Advance the control to the start of the |
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| desired cycle. |
Detergent left in | Dishes are blocking the | • | Reposition the dishes. |
dispenser cups | detergent cups |
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Water won’t pump out | Drain is clogged | • | If you have an air gap, clean it. |
of the tub |
| • | Check to see if your kitchen sink is |
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| draining well. If not, you may need a |
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| plumber. |
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| • | If the dishwasher drains into a disposer, |
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| run disposer clear. |
Suds in the tub | Correct detergent | • | Use only automatic dishwasher detergents |
| wasn’t used |
| to avoid sudsing. Cascade® and Electrasol® |
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| dishwashing detergents have been approved |
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| for use in all Monogram dishwashers. |
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| • | To remove suds from the tub, open the |
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| dishwasher and let suds evaporate. Add |
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| 1 gallon of cold water to the tub. Close and |
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| latch the dishwasher. Pump out water by slowly |
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| turning the dial until a drain period |
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| is reached. Repeat if necessary. |
| Rinse agent was spilled | • | Always wipe up rinse agent spills |
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| immediately. |
Stained dishwasher | Detergent with colorant | • | Some detergents contain colorant (pigment |
parts | was used |
| or dyes) that will discolor the tub interior |
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| with extended use. Check the detergent |
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| cup for signs of any discoloration. If cup is |
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| discolored, change to detergent without any |
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| colorant. Cascade® and Electrasol® |
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| dishwashing detergents have been approved |
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| for use in all Monogram dishwashers. |
| Some | • | Use of the RINSE ONLY cycle after adding |
| can stain |
| the dish to the load can decrease the level |
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| of staining. |
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