Questions? Use this problem solver
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| Before You Call For Service | |||
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| Dishwasher | |
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| PROBLEM |
| POSSIBLE CAUSE | WHAT TO DO | ||
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| Dishes and flatware |
| Low inlet water | • Make sure inlet water temperature is correct | ||
| not clean |
| temperature | (see page 8). | ||
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| Water pressure is | • Turn on a faucet. Is water coming out more | ||
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| temporarily low | slowly than usual? If so, wait until pressure is | ||
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| normal before using your dishwasher. | ||
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| Air gap is clogged | • Clean the air gap. | ||
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| Improper rack loading | • Make sure large dishware does not block the | ||
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| detergent dispenser or the wash arms. | ||
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| No air gap or high | • Verify that you have an air gap or a high drain | ||
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| drain loop | loop. Refer to the Installation Instructions. | ||
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| Filter needs cleaning | • The filter assembly must be cleaned regularly | ||
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| to allow the filter to efficiently remove food | ||
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| particles from the wash water. See Cleaning | ||
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| the Filter section on page 13. | ||
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| Spots and filming on |
| Extremely hard water | • Use Jet Dry® or Cascade Crystal Clear® rinse |
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| glasses and flatware |
| Low inlet water temperature | agent to remove spots and prevent new film | ||
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| Overloading the dishwasher | buildup. | ||
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| • Make sure water temperature is at least 120°F. | |||
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| Improper loading | |||
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| • Load dishwasher as shown in the Loading the | |||
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| Old or damp powder | |||
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| Dishwasher Racks section. | |||
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| detergent | |||
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| Rinse agent dispenser empty • Make sure detergent is fresh. | |||
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| Too little detergent | • If water is extremely hard, a water softener may | ||
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| be required. | |||
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| Cloudiness on glassware |
| Combination of soft water | • This is called etching and is permanent. | ||
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| and too much detergent | To prevent this from happening, use less | ||
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| detergent if you have soft water. Wash | ||
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| glassware in the shortest cycle that will | ||
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| get it clean. | ||
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| Water temperature | • Lower the water heater temperature. | ||
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| entering the dishwasher |
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| exceeds 150°F |
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| Black or gray marks |
| Aluminum utensils have | • Remove marks with a mild, abrasive |
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| on dishes |
| rubbed against dishes | cleaner. | ||
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| Yellow or brown film |
| Tea or coffee stains | • Remove the stain by hand, using a solution |
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| on inside surfaces |
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| of 1/2 cup bleach and 3 cups warm water. | ||
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| WARNING:Before cleaning | ||
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| interior, wait at least 20 minutes after a cycle | ||
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| for the heating element to cool down. Failure | ||
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| to do so can result in burns. | ||
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| An overall yellow or brown | • A special filter in the water supply line | ||
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| film can be caused by iron | is the only way to correct this problem. | ||
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| deposits in water | Contact a water softener company. | ||
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