Questions? Use this problem solver
PROBLEM | POSSIBLE CAUSE | WHAT TO DO | |
Cloudiness on |
| Combination of soft | •This is called etching and is permanent. |
glassware |
| water and too much | To prevent this from happening, use |
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| detergent | less detergent if you have soft water. Wash |
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| glassware in the shortest cycle that will get |
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| them clean. |
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| Water temperature | •Lower the water heater temperature. |
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| entering the dishwasher |
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| exceeds 150°F. |
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Black or gray |
| Aluminum utensils have | •Remove marks with a mild, abrasive |
marks on dishes |
| rubbed against dishes | cleaner. |
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Yellow or brown film |
| Tea or coffee stains | •Remove the stain by hand, using a |
on inside surfaces |
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| solution of 1/2 cup bleach and 3 cups |
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| warm water. |
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| WARNING |
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| Before cleaning interior wait at least 20 |
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| minutes after a cycle for the heating |
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| element to cool down. Failure to do so |
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| can result in burns. |
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| An overall yellow or | •A special filter in the water supply line is |
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| brown film can be caused | the only way to correct this problem. |
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| by iron deposits in water | Contact a water softener company. |
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White film on inside |
| Hard water minerals | •To clean the interior, apply dishwasher |
surfaces |
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| detergent to a damp sponge. Wear |
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| rubber gloves. Do not use any type of |
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| cleanser other than dishwasher detergent |
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| because it may cause foaming or sudsing. |
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Dishes do not dry |
| Low inlet water | •Make sure inlet water temperature is |
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| temperature | correct. |
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| •Select SPEED DRY Option. |
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| Rinse agent dispenser | •Check the rinse agent dispenser. |
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| is empty |
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Control panel |
| Door latch may not be | •Call for service. |
responded to inputs |
| properly seated |
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but dishwasher never |
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filled with water |
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Dishwasher won’t run |
| Fuse is blown, or the | •Replace fuse or reset circuit breaker. |
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| circuit breaker tripped | Remove any other appliances from |
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| the circuit. |
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| •Try resetting the START/RESET pad. |
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Steam |
| This is normal | •Steam comes through the vent by the |
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| door latch during drying and when water |
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| is being pumped out. |
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Sanitized light does |
| The door was opened and | •Do not interrupt the cycle anytime |
not illuminate at the |
| the cycle was interrupted | during or after main wash. |
end of the cycle |
| during or after the main |
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| wash portion |
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| The incoming water | •Raise the water heater temperature to |
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| temperature was too low | 120°F. |
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