The Problem Solver
Icemaker
20
Questions?Use thisproblem solver!GRID IS NOT CUTTING
ICE SHEETS
ICEMAKER PUMPS
CONTINUOUSLY, BUT
PRODUCES NO ICE
• Power cord is not plugged into a live outlet.
• The control is set at OFF.
• The fuse is blown/circuit breaker is tripped. Replace fuse or
reset the breaker.
• Room temperature is colder than normal. Room temperature
must be above 55˚F (13˚C). Otherwise, bin thermostat may
sense cold room temperature and shut off even though the bin
is not full of ice. Also, unit may not restart once it does shut off.
• High mineral content in the water supply. Water may need to
be filtered or treated.
• Food items stored in ice bin. Do not store any foods in the
ice bin.
• Packaging materials were not removed. Make sure that all
packaging materials were removed at the time of installation.
• Ice storage bin needs cleaning.
• Scale has built up in the icemaker. If there is white scale
buildup in the icemaker’s water or freezing system, you should
clean the icemaker. See Care and Cleaning---Icemaker System.
• The control is set at OFF.
• Water supply is not connected.
• Condenser is dirty. Dirt or lint may be blocking the airflow
through the condenser. See Care and Cleaning---Condenser.
• Scale has built up in the icemaker. If there is white scale
buildup in the icemaker’s water or freezing system, you should
clean the icemaker. See Care and Cleaning---Icemaker System.
• Room temperature is too hot. Room temperatures of more
than 90˚F (32˚C) will normally reduce ice production.
• Condenser is dirty. Dirt or lint may be blocking the airflow
through the condenser. See Care and Cleaning---Condenser.
• Scale has built up in the icemaker. If there is white scale
buildup in the icemaker’s water or freezing system, you should
clean the icemaker. See Care and Cleaning---Icemaker System.
• Water is leaking from the water pan because the drain cap is
not secure. Make sure the drain cap is securely tightened.
• Cutter grid is not securely in place. Unplug the icemaker or
disconnect power. Remove the cutter grid cover and check the
cutter grid harness plug to make sure the connection is
secure. For instructions on removing and replacing the cutter
grid and the location of the harness plug, see Care and
Cleaning---Interior.
• The ice sheet is trapped on the cutter grid. Unplug the
icemaker or disconnect power. Remove the cutter grid cover
and move the ice sheet to the cutter grid. Make sure the cutter
grid is lined up with the freezing plate. See Operating
Instructions---How your icemaker works. If it is not lined up with
the freezing plate, adjust the cutter grid. For instructions on
removing and replacing the cutter grid, see Care and Cleaning---
Interior. Reinstall the cutter grid cover and reconnect power.
Turn on the icemaker. The icemaker will reset itself and start a
new cycle after flushing water through the system.
PROBLEM POSSIBLE CAUSE
ICEMAKER DOES NOT
OPERATE
ICE CUBES HAVE
ODOR/TASTE
ICEMAKER IS ON, BUT
DOESN’T PRODUCE ICE
ICEMAKER IS ON, BUT
PRODUCES LITTLE OR
NO ICE