Questions?

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The Problem Solver

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Icemaker

 

 

 

 

 

 

 

 

 

PROBLEM

POSSIBLE CAUSE

 

 

 

ICEMAKER DOES NOT

• Power cord is not plugged into a live outlet.

 

 

 

OPERATE

• The control is set at OFF.

 

 

 

 

 

• The fuse is blown/circuit breaker is tripped. Replace fuse or

 

 

 

 

 

reset the breaker.

 

 

 

 

 

• Room temperature is colder than normal. Room temperature

 

 

 

 

 

must be above 55˚F (13˚C). Otherwise, bin thermostat may

 

 

 

 

 

sense cold room temperature and shut off even though the bin

 

 

 

 

 

is not full of ice. Also, unit may not restart once it does shut off.

 

 

 

 

 

 

 

 

 

 

 

• High mineral content in the water supply. Water may need to

 

 

 

ICE CUBES HAVE

 

 

 

ODOR/TASTE

 

be filtered or treated.

 

 

 

 

 

• Food items stored in ice bin. Do not store any foods in the

 

 

 

 

 

 

 

 

 

 

ice bin.

 

 

 

 

 

• Packaging materials were not removed. Make sure that all

 

 

 

 

 

packaging materials were removed at the time of installation.

 

 

 

 

 

• Ice storage bin needs cleaning.

 

 

 

 

 

• Scale has built up in the icemaker. If there is white scale

 

 

 

 

 

buildup in the icemaker’s water or freezing system, you should

 

 

 

 

 

clean the icemaker. See Care and Cleaning---Icemaker System.

 

 

 

 

 

 

 

 

 

 

 

• The control is set at OFF.

 

 

 

ICEMAKER IS ON, BUT

 

 

 

DOESN’T PRODUCE ICE

 

• Water supply is not connected.

 

 

 

 

 

• Condenser is dirty. Dirt or lint may be blocking the airflow

 

 

 

 

 

 

 

 

 

 

through the condenser. See Care and Cleaning---Condenser.

 

 

 

 

 

• Scale has built up in the icemaker. If there is white scale

 

 

 

 

 

buildup in the icemaker’s water or freezing system, you should

 

 

 

 

 

clean the icemaker. See Care and Cleaning---Icemaker System.

 

 

 

 

 

 

 

 

 

 

 

• Room temperature is too hot. Room temperatures of more

 

 

 

ICEMAKER IS ON, BUT

 

 

 

PRODUCES LITTLE OR

 

than 90˚F (32˚C) will normally reduce ice production.

 

 

 

NO ICE

 

• Condenser is dirty. Dirt or lint may be blocking the airflow

 

 

 

 

 

through the condenser. See Care and Cleaning---Condenser.

 

 

 

 

 

 

 

 

 

 

• Scale has built up in the icemaker. If there is white scale

 

 

 

 

 

buildup in the icemaker’s water or freezing system, you should

 

 

 

 

 

clean the icemaker. See Care and Cleaning---Icemaker System.

 

 

 

 

 

• Water is leaking from the water pan because the drain cap is

 

 

 

 

 

not secure. Make sure the drain cap is securely tightened.

 

 

 

 

 

 

 

 

 

GRID IS NOT CUTTING

• Cutter grid is not securely in place. Unplug the icemaker or

 

 

 

ICE SHEETS

disconnect power. Remove the cutter grid cover and check the

 

 

 

 

 

cutter grid harness plug to make sure the connection is

 

 

 

 

 

secure. For instructions on removing and replacing the cutter

 

 

 

 

 

grid and the location of the harness plug, see Care and

 

 

 

 

 

Cleaning---Interior.

 

 

 

 

 

 

 

 

 

ICEMAKER PUMPS

• The ice sheet is trapped on the cutter grid. Unplug the

 

 

 

CONTINUOUSLY, BUT

icemaker or disconnect power. Remove the cutter grid cover

 

 

 

PRODUCES NO ICE

and move the ice sheet to the cutter grid. Make sure the cutter

 

 

 

 

 

grid is lined up with the freezing plate. See Operating

 

 

 

 

 

Instructions---How your icemaker works. If it is not lined up with

 

 

 

 

 

the freezing plate, adjust the cutter grid. For instructions on

 

 

 

 

 

removing and replacing the cutter grid, see Care and Cleaning---

 

 

 

 

 

Interior. Reinstall the cutter grid cover and reconnect power.

 

 

 

 

 

Turn on the icemaker. The icemaker will reset itself and start a

 

 

 

 

 

new cycle after flushing water through the system.

 

 

 

 

 

 

 

 

 

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GE ZDIS15, ZDI15 owner manual Questions?, Problem Solver

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