GE ZGU3650WBWG manual Before You Call For Service, Burner grates, Stainless Steel Surfaces

Before You Call For Service

Downdraft Gas Cooktop

Burner grates

Cast-iron burner grates should be washed regularly and, of course, after spillovers.

Wash them in hot, soapy water and rinse with clean water. Dry the grates with a cloth—don’t put them back on the cooktop wet. When replacing the grates, be sure they’re positioned securely over the burners.

To get rid of burned-on food, place the grates in a covered container or plastic bag. Add 1/4 cup ammonia and let them soak for 30 minutes. Wash, rinse well, and dry.

To prevent rusting, apply a light coating of cooking oil on the bottom of the grates.

Although they’re durable, the grates will gradually lose their shine, regardless of the best care you can give them. This is due to their continual exposure to high temperatures.

Do not operate a burner for an extended period of time without cookware on the grate. The finish on the grate may chip without cookware to absorb the heat.

Stainless

Steel

Surfaces

(on some models)

Do not use a steel wool pad; it will scratch the surface.

Clean with hot soapy water. Rinse and dry.

If food soil remains, try a general kitchen cleaner, such as Fantastik®, Simple Green®, or Formula 409®.

For hard to clean soil, use a standard stainless steel cleaner, such as Bon-Ami®or Cameo®. Soils can be soaked several hours with wet towels. Apply cleaner with a damp sponge, rinse thoroughly, and dry. Always scrub lightly in the direction of the grain.

After cleaning, use a stainless steel polish, such as Stainless Steel Magic®, Revere Copper and Stainless Steel Cleaner®, or Wenol All Purpose Metal Polish®. Follow the product instructions for cleaning the stainless steel surface.

Questions? Before you call for service…

12

PROBLEM	POSSIBLE CAUSE
BURNERS DO NOT	• Make sure electrical plug is plugged into a live power outlet.
LIGHT	• Slot in burner base may be clogged. Remove the obstruction.
	• Burner parts not replaced correctly.
	• Hole in burner cap behind igniter may be clogged.
BURNERS HAVE
YELLOW OR
YELLOW-TIPPED
FLAMES	A. Yellow flames: Call for	B. Yellow tips on outer cones:	C. Soft blue flames: Normal
	service.	Normal for LP gas.	for natural gas.
	• If burner flames look like (A), call for service. Normal burner flames
	should look like (B) or (C), depending on the type of gas.
	• Burner parts not replaced correctly.
BURNER FLAMES	• If cooktop is connected to LP gas, contact the person who installed
VERY LARGE	your cooktop or made the conversion.
OR YELLOW
BURNER CONTROL	• When the knob is at the OFF position, it must be pushed in before it
KNOB WILL NOT	can be turned, and it can only be turned in a counterclockwise
TURN	direction. When the knob is at any other position, it can be turned
	in either direction without being pushed in.
FAN DOES	• The vent must be fully extended before fan will work.
NOT WORK	• Fan control knob must be turned in clockwise direction to turn
	fan on.