Questions? Use this problem solver!
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| The Problem Solver |
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| PROBLEM | POSSIBLE CAUSE |
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| WATER DISPENSER | • Water supply line turned off, restricted or not connected. Call your |
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| DOES NOT WORK |
| installer for proper water supply line connection. |
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| • Water filter clogged. Replace the filter or use the filter bypass plug. |
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| • The CONTROL LOCK on the dispenser has been activated. |
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| To unlock the dispenser, touch CONTROL LOCK for 3 seconds. |
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| • Air may be trapped in system. Press the dispenser arm for at least |
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| 2 minutes. |
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| ICE DISPENSER | • | Ice bin improperly installed. See Ice storage bin. |
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| DOES NOT WORK | • Icemaker turned off or water supply turned off. Turn on icemaker |
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| or water supply. |
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| • Ice cubes are frozen to the icemaker feeler arm. Remove cubes. |
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| • Irregular ice clumps in storage bin. Break up with fingertip pressure |
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| and discard remaining clumps. |
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| • Freezer may be too warm. Adjust freezer control to a colder setting, |
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| one position at a time, until clumps do not form. |
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| • | Water filter clogged. Replace the filter or use the filter bypass plug. |
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| • | The CONTROL LOCK on the dispenser has been activated. To |
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| unlock the dispenser, touch CONTROL LOCK for 3 seconds. |
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| WATER SPURTING | • Newly installed filter cartridge. Run water from the dispenser for |
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| FROM DISPENSER |
| 3 minutes (about one and a half gallons). |
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| NO WATER OR ICE | • Water supply line turned off, restricted or not connected. Call your |
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| PRODUCTION |
| installer for proper water supply line connection. |
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| • Water filter clogged. Replace the filter or use the filter bypass plug. |
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| CUBED ICE WAS | • Last setting was CRUSHED ICE. A few cubes were left in the crusher |
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| SELECTED BUT |
| from the previous setting. This is normal. |
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| CRUSHED ICE | • If continual crushed ice is dispensed while cubed ice is selected, |
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| WAS DISPENSED |
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| adjust ice bin. See Ice storage bin. |
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| FOOD IS NOT | • Packaging. Increase time or |
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| THAWING/CHILLING | • Wrong weight selected. Select a larger weight. |
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| IN CLIMATE |
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| CONTROL DRAWER | • Item with high fat content. Select a larger weight. |
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| • Not using the Climate Control tray. Place items on tray and allow |
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| space in between items for better air flow. |
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| SELECT TEMP | • Fresh Food temperature control is set at warmest setting. |
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| FEATURE ON |
| This is normal. In order to minimize energy usage, the Select Temp |
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| CLIMATE CONTROL |
| feature is disabled when the Fresh Food control is set at the |
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| DRAWER IS NOT |
| warmest setting. |
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| WORKING |
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| CLIMATE CONTROL | • Control Lock feature is active. Press and hold the CONTROL LOCK |
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| DRAWER CONTROLS |
| pad on the Climate Control drawer for 3 seconds. |
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| DO NOT WORK |
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