GE Monogram 49-55086 Questions?, Glassware in the shortest cycle that will get it clean

Before You Call for Service

Dishwasher

Questions?

Use this problem solver

24

PROBLEM	POSSIBLE CAUSE	WHAT TO DO
Cloudiness	Combination of soft water and	• This is called etching and is permanent. To prevent this from
on glassware	too much detergent	happening, . use less detergent if you have soft water. Wash
		glassware in the shortest cycle that will get it clean.
	Low performing phosphate free	• See A white film on glassware, dishware and the interior in this
	detergent	Troubleshooting section.
	Water temperature entering the	• This could be etching. Lower the water heater temperature.
	dishwasher exceeds 150°F (66°C)
Suds in the	Wrong detergent	• Use only automatic dishwasher detergents to avoid sudsing.
tub		Cascade® Automatic Dishwashing Detergents have been
		approved for use in all GE dishwashers.
		• To remove suds from the tub, open the dishwasher and let suds
		dissipate. Open the door, press and hold START for 3 seconds, and
		close the door.
	Rinse agent was spilled	• Always wipe up rinse agent spills immediately.
Detergent	Dishes or utensils are blocking	• Reposition the dishes, so the water from the lower spray arm can
left in	the detergent cup	flush the detergent cup. See Loading the dishwasher section.
dispenser		• Reposition the tall utensils or heavy silverware that may be
cups		keeping the dispenser cup door from opening. See the Loading
		the dishwasher section.

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Black or gray	Aluminum utensils have rubbed	• Remove marks with a mild, abrasive cleaner.
marks on	against dishes
dishes
Dishes don’t	Low inlet water temperature	• Make sure inlet water temperature is at least 120°F.
dry		• Select Heated Dry.
		• Use Boost Temp option.
		• Select a higher cycle, such as Sanitize Temp or Heavy.
	Rinse agent dispenser is empty	• Check the rinse agent dispenser and fill as required.
	Max Dry option was not selected	• Select the Max Dry option to improve dry performance.
	Additional drying time is needed	• Allow the fan to run an additional 90 minutes after the Clean light
		appears. Note: If you open the door, this fan extension will be cancelled.
Control panel	Door may not be completely	• Make sure the door is firmly closed.
responded to	closed
inputs but
	Water valve may be turned off	• Make sure water valve (usually located under the sink) is turned on.
dishwasher
never filled	Flood float may be stuck	• Remove Ultra-Fine filter and lightly tap the piece under the ultra
with water		fine filter that looks like a salt shaker. Replace the filter.
Stained tub	:KLWHILOPRQLQVLGHVXUIDFH³	• GE recommends Cascade® Complete Rinse Aid to help prevent
interior	hard water minerals	hard water mineral deposits from forming.
		• Run dishwasher with citric acid to remove mineral deposits. Citric
		acid (Part number: WD35X151) can be ordered through GE Parts.
		See back cover for ordering information. Alternatively, purchase
		Lemi Shine and follow the directions on the label.
Dishwasher	Fuse is blown or circuit breaker	• Replace fuse or reset circuit breaker. Remove any other appliances
won’t run	is tripped	from the circuit.
	Power is turned off	• In some installations, the power to the dishwasher is provided
		through a wall switch, often located next to the disposer switch.
		Make sure it is on.
	Control panel is locked	• Unlock control panel. See the Getting started section.
	Possible leak is detected	• Models are equipped with leak detection and the cycle will
		be cancelled if a leak is detected. The display will show “LEAK
		DETECTED”. Call for service.
	Proper Start sequence was not	• See the Using the dishwasher section.
	followed