Save time and money!
Review the troubleshooting tips on the following pages first and you may not need to call for service.
|
| Before You Call For Service… | ||
|
|
|
|
|
|
|
| Halogen/Radiant Cooktop | |
|
|
|
| |
| PROBLEM | POSSIBLE CAUSE | ||
|
|
|
| |
| SURFACE UNITS | •You must use pans which are absolutely flat. If light can be seen | ||
| WILL NOT MAINTAIN | between the pan bottom and a straight edge, the surface units will | ||
| A ROLLING BOIL OR | not transfer heat properly. | ||
| FRYING RATE IS | •Pan bottoms should closely match the diameter of the surface unit | ||
| NOT FAST ENOUGH | |||
| selected. | |||
|
| |||
|
|
|
| |
| COOKTOP FEELS | •The glass cooktop surfaces may seem hotter than you are used to. | ||
| HOT | This is normal. Make sure | ||
|
|
|
| |
| FOODS COOK | •Improper cookware being used. Pan bottoms should be flat, fairly | ||
| SLOWLY | heavy weight and the same diameter as the surface unit selected. | ||
|
|
|
| |
| SURFACE UNITS | •Difficulty may be in the main distribution panel of your house, caused | ||
| DO NOT WORK | by a blown | ||
| PROPERLY | main fuse or the main circuit breaker, depending on the nature of the | ||
|
| power supply. If a circuit breaker is involved, reset it. If the control box | ||
|
| uses fuses, the cooktop fuse (a | ||
|
| ONLY BY SOMEONE FAMILIAR WITH ELECTRICAL CIRCUITS. | ||
|
| If after performing one of these procedures, the fuse blows or circuit | ||
|
| breaker trips again, call for service. | ||
|
| NOTE: Apartment tenants or condominium owners should ask their building | ||
|
| management to perform this check before calling for service. | ||
|
| •Cooktop surface unit controls are not properly set, or the wrong | ||
|
| control knob is set for the surface unit you are using. | ||
|
|
|
| |
| TINY SCRATCHES | •Incorrect cleaning methods have been used, cookware with rough | ||
| (may appear as cracks) | bottoms have been used, or coarse particles (salt or sand) were | ||
| OR ABRASIONS ON | between the cookware and the surface of the cooktop. Use | ||
| HALOGEN/RADIANT | recommended cleaning procedures, be sure cookware bottoms and | ||
| COOKTOP GLASS | cookware are clean before use, and use cookware with smooth bottoms. | ||
| SURFACE | Tiny scratches are not removable but will become less visible in time | ||
|
| as a result of cleaning. | ||
|
|
|
| |
| METAL MARKINGS | •Do not slide aluminum cookware across the surface. Use | ||
| (may appear as cracks) | recommended cleaning procedure to remove marks. | ||
|
| •Incorrect cleaning materials have been used, encrusted boilovers | ||
|
| or grease spatters remain on the surface. Use a razor scraper and | ||
|
| recommended cleaning procedure. | ||
|
|
|
| |
| DARK STREAKS | •Use a razor scraper and recommended cleaning procedure. | ||
| OR SPECKS |
|
|
|
|
|
|
|
|
17
