Trouble- shooting tips
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| Before You Call For Service… | ||
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| Halogen/Radiant Cooktop | |
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| PROBLEM | POSSIBLE CAUSE | ||
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| AREAS OF | •Marks from aluminum and copper pans as well as mineral deposits | ||
| DISCOLORATION | from water or food can be removed with the cleaning cream. | ||
| ON COOKTOP |
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| PLASTIC MELTED | •Hot cooktop came into contact with plastic placed on the hot cooktop. | ||
| TO THE SURFACE | See the Special care information in the Glass Cooktop Cleaning section. | ||
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| PITTING OF | •Hot sugar mixture spilled on the cooktop. Call a qualified technician | ||
| THE COOKTOP | for replacement. | ||
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| FREQUENT CYCLING | •Incorrect cookware used. Use only flat cookware to minimize cycling. | ||
| OFF AND ON OF |
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| SURFACE UNITS |
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| CONTROL KNOB | •When the knob is at the OFF position, it must be pushed in before it | ||
| WILL NOT TURN | can be turned. When the knob is at any other position, it can be turned | ||
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| without being pushed in. | ||
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