Questions? Use this problem solver!
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| The Problem Solver | |
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| Stainless Steel Refrigerator |
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| PROBLEM | POSSIBLE CAUSE | |
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| FREQUENT | • Icemaker power switch is in the l (on) position, but the water supply | |
| “BUZZING” SOUND | to the refrigerator has not been connected. Set the power switch | |
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| to the O (off) position. Keeping it in the l (on) position will damage | |
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| the water valve. | |
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| ICE CUBES HAVE | • Old cubes need to be discarded. | |
| ODOR/TASTE | • Ice storage bin needs to be emptied and washed. | |
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| • Unsealed packages in fresh food and/or freezer compartments may | |
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| be transmitting odor/taste to ice cubes. | |
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| • Interior of refrigerator needs cleaning. See Care and Cleaning. | |
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| SMALL OR | • Water filter clogged. Replace the filter or use the filter bypass plug. | |
| HOLLOW CUBES |
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| SLOW ICE CUBE | • Door may have been left open. | |
| FREEZING | • Turn temperature of freezer compartment colder. | |
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| See Temperature Controls. | |
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| CUBE DISPENSER | • Icemaker or water supply turned off. Turn on icemaker or water supply. | |
| DOES NOT WORK | • Ice cubes are frozen to the icemaker feeler arm. Remove the cubes. | |
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| • Irregular clumps in the storage bin. Break up with fingertip pressure | |
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| and discard remaining clumps. The freezer may be too warm. Adjust | |
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| the freezer temperature control colder one step at a time until clumps | |
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| do not form. | |
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| • The dispenser is LOCKED. Press and hold the CONTROL LOCK pad | |
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| for 3 seconds. | |
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| • An item is blocking or has fallen into the ice chute inside the top | |
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| door bin of the freezer. Remove any item that might be blocking | |
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| or has fallen into the chute. | |
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| WATER HAS POOR | • Water dispenser has not been used for a long time. Dispense water | |
| TASTE/ODOR | until all water in the system has been replenished. | |
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| WATER IN FIRST | • Normal when refrigerator is first installed. Allow 24 hours for the | |
| GLASS IS WARM | refrigerator to completely cool down. | |
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| • Water dispenser has not been used for a long time. Dispense water | |
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| until all water in the system has been replenished. | |
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| • Water system has been drained. Allow several hours for the | |
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| replenished water supply to chill. | |
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| WATER DISPENSER | • Water supply line turned off or not connected. See the | |
| DOES NOT WORK | Installation Instructions. | |
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| • Water filter clogged. Replace the filter or use the filter bypass plug. | |
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| • Air may be trapped in the system. Press the dispenser arm for | |
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| at least 2 minutes. | |
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| • The dispenser is LOCKED. Press and hold the CONTROL LOCK pad | |
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| for 3 seconds. | |
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| WATER SPURTING | • Newly installed filter cartridge. Run water from the dispenser for | |
| FROM DISPENSER | about 3 minutes (about 11⁄2 gallons). |
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